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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,079 Reviews
Call Service Center (602) 264-2841

4,079 Reviews of Camelback Toyota - Service Center

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June 24, 2024

Michelle was wonderful She explained what needed to be done and why after I paid she went over the bill explaining when and what I will need to due for future service appointments More

by BEHNKEJ888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
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June 24, 2024

The work in Toyota is really bad work on my rim and messed up my breaks More

by PRONNYB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
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Jul 01, 2024 -

Camelback Toyota responded

We are very sorry to hear about your recent experience at Camelback Toyota's service department. At Camelback Toyota, we prioritize customer satisfaction and ensure high-quality service for all vehicles. We take your concerns very seriously and want to investigate this matter thoroughly. To understand what happened and find a resolution, we recommend contacting Jimmy, our Service Manager, directly at cbtservice@vtaig.com. We appreciate you bringing this to our attention and hope to regain your trust by demonstrating our commitment to excellent service.

June 23, 2024

I will not take my car anywhere else their service staff are always courteous and professional. Very satisfied with their services. More

by CGARIBALDI10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted was very helpful
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June 23, 2024

Q it’s a great communicator & thorough with his explanation of what needs to be done with my Prius More

by annwatkins33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quinterious
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June 23, 2024

Our service rep was awesome with everything. He made sure to get ahold of us to let us know what was needed and when the car was ready More

by RAQUELAURILIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Teddy Colter
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June 23, 2024

Nemo was very polite, informed and a pleasure to work with! I’ll be back for sure! The service was also fast and communication very good. More

by cathy.anne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
nemo
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June 23, 2024

Very fast service and quite efficient. I’ve been dealing with them for 26 years and have always been pleased. More

by ALDO50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
peter nguyen
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June 23, 2024

Me encantó mi vendedor y el trato con la financista excelente todos fueron gentiles conmigo y amables regresaría en cualquier momento More

by ELIZABETHSOCARRAS6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
david y denita
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June 23, 2024

Lady who checked me in was clueless when i mentioned i was there for a 5000 mile marker routine maintenance check (tire rotation, 4 point inspection, etc) Once my car was finished, i waited at valet for 4 More

by brody_hicks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
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Jul 01, 2024 -

Camelback Toyota responded

Thank you for taking the time to share your experience. We apologize for the inconvenience and frustration you encountered during your recent visit. Your feedback is important to us, and we are committed to improving our service. To address your concerns and ensure a better experience in the future, please contact our Service Manager, Jimmy, at cbtservice@vtaig.com. Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.

June 23, 2024

Working with Mike Romero is always great. Work done on time and well. Everything explained More

by DLWESTMSRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Romero
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