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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,080 Reviews
Call Service Center (602) 264-2841

4,080 Reviews of Camelback Toyota - Service Center

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June 20, 2024

Good customer service was helped from beginning to end thank you Titus petty I like More

by ROCIOMARTINEZ0131
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titus petty
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June 20, 2024

Chase Jim is very customer service oriented. He ran to get my car when it was 100+ outside to bring my car. I am always greeted with a smile and friendly conversation. More

by ACHONG36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Jim
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June 20, 2024

Good and informative. Thanks for the services. Uriel was very good at making sure my visit was good. More

by LILLYSHUPLA143
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uriel
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June 19, 2024

There was a mistake in our bill that was never corrected. When we asked the service advisor about the various inconsistencies in the invoicing and billing he apologized and said he was new and tried to say i More

by JOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Teddy Colter
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Jul 01, 2024 -

Camelback Toyota responded

Thank you for bringing your recent experience to our attention. We sincerely apologize for the billing mistake and the subsequent confusion and frustration it caused. Ensuring accurate invoicing and providing excellent service are top priorities for us, and we regret that we fell short in your case. To address your concerns directly and correct the billing mistake, we encourage you to contact Jimmy, our Service Manager, at cbtservice@vtaig.com. Jimmy is dedicated to resolving customer issues and will work with you to review your invoice, clarify any discrepancies, and ensure that the matter is resolved to your satisfaction. Your feedback is invaluable as it helps us enhance our services and maintain the high standards our customers expect. Thank you for bringing this matter to our attention, and we look forward to the opportunity to make things right.

June 19, 2024

very helpful especially Damian thank you for identifying the problem which we will get fixed soon More

by drmamorales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
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June 19, 2024

Peter was really helpful in explaining all my services and past history of services. Great job. More

by ABOCCHI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
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June 19, 2024

Lane was very welcoming and professional. She communicated in a timely manner. Definitely will come back for future service More

by benvenegas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lane
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June 19, 2024

I had a very good experience because of the excellent service from Ceasar efficient, courteous and didn't talk down to me. As an older adult many people have little understanding More

by ncromley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caesar
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Jun 20, 2024 -

ncromley responded

I would not chose any other dealership. The staff are all so very interested in their customers. It is always a great experience.

June 19, 2024

I have been affiliated with Camelback Toyota for over 20 years. In fact I worked there while I attended college. My service representative Titus gave me one of the best experiences I have ever had with Toyo More

by HERRONS23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titus in Service
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June 19, 2024

El servicio es muy bueno no espere mucho tiempo todo muy bien en el trabajo realmente excelente More

by VICTORLORENZANA56
Workmanship
Recommend Dealer
Yes
Employees Worked With
José Tijerino
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