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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,080 Reviews

4,080 Reviews of Camelback Toyota - Service Center

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June 19, 2024

They did their jobs. Robert was polite and helpful he treated me with respect What more do you want. More

by GEOSHARANDERSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service Robert
June 19, 2024

Good service quick even though I didn't make an appointment.... Thanks Cesar - Service Adviser, Good Job More

by lbolung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
June 19, 2024

Our service tech Robert Gonzales is AWESOME! ? He is the main reason we've stayed with you guys. Please give that guy a raise, he is always the most helpful and goes above and beyond! Alma and PJ More

by almalively
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzales - Service Tech
June 19, 2024

The service advisers are great at communicating all the work required or potentially service needed in the near future. More

by bhulsey3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Biddle
June 19, 2024

Best Toyota dealer I have ever been in. Fast service professional courteous. Something lacking these days. Good genuine people. Good food coffee water and waiting area. This place sets More

by lovettorion4371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon service department
June 18, 2024

Q was super helpful. He was very diligent in communicating updates on the car and worked with my schedule. He was timely and very professional. Great service. More

by AALFARO19998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quatarius
June 18, 2024

The dealership is always clean and the staff is very friendly. Waiting area is comfortable. More

by Ervin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron Clark
June 18, 2024

Since my daughter has been bringing her Camry to Camelback Toyota for over 15 years and has excellent experiences we decided to bring our newly purchased wheelchair accessible Sienna van here also. More

by CLAIREHOLMES2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department - Adam
June 18, 2024

The service and repair recommendations are a little screwy and are confusing…but I like the $40 oil change More

by GSJE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 01, 2024 -

Camelback Toyota responded

Thank you for taking the time to leave your feedback regarding your recent experience with our service department. We are glad to hear that you appreciate our oil change offer. However, we apologize for any confusion or frustration caused by our service and repair recommendations. Clear and transparent communication is essential to us, and we regret that our recommendations may have seemed confusing. Your feedback is invaluable as it helps us improve our services and ensure that all our customers receive clear and accurate information about their vehicle’s needs. To address your concerns and provide a more detailed explanation of the recommendations you received, we invite you to contact Jimmy, our Service Manager, at cbtservice@vtaig.com. Jimmy will be happy to review your service records, clarify any confusion, and ensure you have a complete understanding of your vehicle’s maintenance requirements. Thank you again for your feedback and for choosing our service center. We look forward to resolving your concerns and continuing to provide you with quality service.

June 18, 2024

Q was great during my appointment for service on my car, he communicated timeline well and made my experience pleasant. Thank you Q! More

by nursejamielynne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quatarious
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