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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,080 Reviews

4,080 Reviews of Camelback Toyota - Service Center

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June 16, 2024

Thank you Lorenzo for your understanding of how my battery warranty works. Glad I got the Oil change done 1 months early. More

by FELICIAPHILLIPSFEARNOT22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo
Jun 17, 2024 -

Camelback Toyota responded

Thank you for your feedback! We're glad Lorenzo could assist you with your battery warranty and that you were able to take care of your oil change ahead of schedule. If you have any more questions or need further assistance in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 16, 2024

I have a good experience with the dealer, from the beginning, until now your people have been helpful to me. More

by RAQUELEJARAMILLO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Ajayi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Nguyen
Jun 17, 2024 -

Camelback Toyota responded

Thank you for sharing your positive experience with us! We're delighted to hear that our team has been helpful from the beginning and continues to assist you. If there's anything else you need or any questions you have in the future, please feel free to reach out. We appreciate your feedback and look forward to serving you again!

June 16, 2024

Adam was very helpful and did a great job answering our questions. The length of time it took to complete the service (7hrs), was a bit of an inconvenience and was not what we are used to from Camelback To More

by KARENFERNANDEZ14
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Pasang ☆☆☆☆☆
Jun 17, 2024 -

Camelback Toyota responded

Thank you for your feedback and for bringing this to our attention. We apologize for any inconvenience caused by the longer-than-usual service time during your recent visit. We strive to provide efficient service and your experience does not reflect our usual standards. We will review this with our team to ensure we improve our service times in the future. We appreciate your patience and understanding, and we look forward to serving you better on your next visit.

June 16, 2024

Michael French is my service advisor. He has never pressured me to get any extra service than what I went for. I appreciate it when he does. I am a 71 year old female who is wanting to re More

by sjc1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Jun 17, 2024 -

Camelback Toyota responded

Thank you so much for your kind words and recommendation! We truly value your loyalty and trust in our service department. Michael French is dedicated to providing honest and professional service tailored to your needs, ensuring your vehicle remains in excellent condition for your retirement. We appreciate your feedback and look forward to continuing to provide you with outstanding service at Camelback Toyota. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you again for choosing us!

June 16, 2024

The service was very good, the employees always was friendly. The time for waiting for the service was good More

by GABRIELCR1321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
Jun 17, 2024 -

Camelback Toyota responded

We're delighted to hear about your positive experience! Providing excellent service in a friendly environment is always our goal. We understand the importance of your time, and we're glad to hear that the waiting time met your expectations. Thank you for choosing us for your service needs, and we look forward to welcoming you back in the future. If there's anything more we can do for you, please feel free to let us know. Your satisfaction is our priority!

June 16, 2024

Great service. Relaxing areas, to wait while services are completed. Communication is good while service is happening. More

by SESTRADAVLP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jun 17, 2024 -

Camelback Toyota responded

Thank you for sharing your experience! We're thrilled to hear that you had a great service visit with us. Providing a relaxing waiting area and keeping you informed throughout the service process are priorities for us. Your feedback is valuable, and we appreciate your kind words. If there's anything else we can do to improve your experience further, please let us know. We look forward to serving you again in the future!

June 16, 2024

They cared about out specific needs on our car and make it happened. Thank you specially to Ryan Schumaker More

by VERONICALEONNN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ryan schumaker
Jun 17, 2024 -

Camelback Toyota responded

Thank you for your feedback! We're delighted to hear that Ryan Schumaker and our team were able to meet your specific needs for your car. Providing personalized service is something we strive for, and we're glad we could make it happen for you. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 16, 2024

Joey is the best! ! Took care of my issue right away with a smile. Thank you More

by xcnike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey in service
Jun 17, 2024 -

Camelback Toyota responded

Thank you for your feedback! We're delighted to hear that Joey provided you with exceptional service and promptly resolved your issue with a smile. At our dealership, customer satisfaction is our top priority, and we're glad Joey could assist you effectively. We appreciate your kind words and your trust in us. If you have any more questions or need further assistance in the future, please feel free to reach out. We look forward to serving you again at Camelback Toyota.

June 16, 2024

Cesar is great! Always friendly, always great service. Wait time wasn’t too bad with no appointment More

by RANDOM_HERO1024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
cesar
Jun 17, 2024 -

Camelback Toyota responded

Thank you for sharing your experience! We're thrilled to hear that Cesar provided you with excellent service once again. At Camelback Toyota, we strive to ensure that every customer receives friendly and efficient service, whether they have an appointment or not. We truly appreciate your feedback and your loyalty to our dealership. If there's anything else we can assist you with or if you have any questions in the future, please don't hesitate to let us know. We look forward to seeing you next time at Camelback Toyota.

June 16, 2024

Service was awesome! Very timely on a Saturday and Cammerron was very friendly and helpful. Five stars! More

by ULEP.ADRIENNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cammerron
Jun 17, 2024 -

Camelback Toyota responded

Thank you for your feedback! We're thrilled to hear that you had an awesome service experience with us, especially on a busy Saturday. Cammerron will be delighted to know that their friendly and helpful assistance made a positive impact. We appreciate your five-star rating and look forward to serving you again in the future. If you have any more questions or need further assistance, feel free to reach out. Thank you for choosing us for your automotive needs!

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