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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,084 Reviews

4,084 Reviews of Camelback Toyota - Service Center

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February 12, 2025

Camelback Toyota is reliable. Easy to book apt online, immediately greeted upon arrival, service rep knowledgeable and honest, maintenance team did their job, and waiting area alw More

by JANELLE_PRICEGODSEYCREATIVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzales, service dept.
Feb 13, 2025 -

Camelback Toyota responded

Janelle, thank you for your fantastic review! We're thrilled to hear you had a seamless experience with our team and appreciated our service. Your feedback motivates us to keep delivering top-notch customer care. We look forward to seeing you again at Camelback Toyota!

February 12, 2025

Jaden was great. Was able to make everything happen, and efficient and friendly. Exactly what I needed More

by RUBEN.MERCADO
Recommend Dealer
Yes
Employees Worked With
jaden
Feb 13, 2025 -

Camelback Toyota responded

Thanks for the awesome feedback, Ruben! We're thrilled to hear that Jaden provided you with such great service. Our team always aims to be efficient and friendly, and it’s wonderful to know we hit the mark for you. Looking forward to serving you again!

February 11, 2025

My Service adviser is always very tentative to our needs Explain the process goes out of his way to assist us email from the smallest job to the biggest job. More

by DELIJAH28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
chase jim service department
Feb 11, 2025 -

Camelback Toyota responded

Delijah, thank you for your fantastic feedback! We’re thrilled to hear that our service adviser consistently meets your needs and goes the extra mile. Your satisfaction is our priority, and we appreciate your support!

February 11, 2025

It’s a good dealer ship they help you in all your needs that you need for your car More

by NO20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ash Rad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Camelback Toyota responded

Thanks for the fantastic review! We’re thrilled to hear that our team was able to assist you with everything you needed for your car. Your satisfaction is our priority, and we appreciate your support!

February 11, 2025

Francisco was outstanding in the way that he helped me with understanding the needed repairs, options, and costs. Besides being a professional, he was also very personable and a great individual to just t More

by specialkpa24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco
Feb 12, 2025 -

Camelback Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear that Francisco made such a positive impact on your experience. Our team strives to provide both expert advice and a friendly atmosphere. We look forward to seeing you again for your vehicle service!

February 10, 2025

I like taking it to the dealership because it keeps the entire history of my car in one place More

by Phil Ruggiero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose tijerino
Feb 11, 2025 -

Camelback Toyota responded

Thanks for your feedback, Phil! We’re glad you appreciate having your car's history all in one place. Keeping things organized is key for us, and it’s great to know it makes a difference for you. We look forward to seeing you again!

February 09, 2025

Mr. Garcia has been an outstanding member of your service department for the couple of days interacting with him put me and my stress level on low. You guys should definitely get him extra $ or rise. Since More

by rbirqurz1231
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mr. garica
Feb 10, 2025 -

Camelback Toyota responded

Thank you, Richard! We’re thrilled to hear about your positive experience with Mr. Garcia. Our team works hard to provide excellent service, and your feedback means a lot. We’ll be sure to recognize his efforts!

February 09, 2025

The constant selling/upgrading services kinda annoying. I have manufacturer service scheduled I follow and always trying to do things early/too soon. More

by wrightjames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
micheal in service depart
Feb 10, 2025 -

Camelback Toyota responded

Thanks for your feedback, Wright. We’re glad you found value in our services but understand how constant upselling can feel overwhelming. We’ll take your comments into account to improve our communication and service scheduling. We appreciate your insights!

February 09, 2025

Samuel was great but others weren't so great. I spent 2k and got an email asking why I missed my appointment! More

by DAWNA.LEWIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel in Service
Feb 10, 2025 -

Camelback Toyota responded

Dawna, thank you for your feedback! We’re glad to hear Samuel provided great service. We apologize for the confusion regarding your appointment and appreciate your insights. Your experience is important to us, and we’re committed to improving our communication. We hope to earn that fifth star next time!

February 09, 2025

My Service Rep, Mauro, took great care of me and he was very fair and honest, and delivered to all of my expectations. My car is running like a charm. Thank you Camelback Toyota! More

by HARRYSTEINHOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauro Legarda
Feb 10, 2025 -

Camelback Toyota responded

Thanks for the fantastic review, Harry! We're thrilled to hear Mauro provided you with excellent service and that your car is running smoothly. Your satisfaction is our top priority, and we appreciate you choosing Camelback Toyota!

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