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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,079 Reviews
Call Service Center (602) 264-2841

4,079 Reviews of Camelback Toyota - Service Center

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June 08, 2024

I truly enjoyed the service and the help that Michelle provided. My vehicle is running great! More

by pswayne31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Patnoe
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Jun 14, 2024 -

Camelback Toyota responded

Thank you for your kind words! We're delighted to hear that you enjoyed the service and assistance provided by Michelle at Camelback Toyota. Ensuring our customers have a positive experience and that their vehicles are running smoothly is our priority. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!

June 08, 2024

They tried to do diagnosis but they couldn't figure out what was the cause of the issue however the did what they could to make it happen, so far the car is running More

by YVESDUSHIME1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jun 14, 2024 -

Camelback Toyota responded

Thank you for sharing your feedback with us. We're sorry to hear that we couldn't pinpoint the cause of the issue with your car during your recent visit to Camelback Toyota. Our team always strives to provide thorough diagnostics and effective solutions. We appreciate your understanding and patience throughout this process. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is important to us, and we're here to help ensure your vehicle runs smoothly. Thank you for choosing Camelback Toyota!

June 08, 2024

Awful. They would not do an oil change without charging me extra to remove the Toyota oem trd skid plate on my truck. More

by TJFITZ1GERALD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peter Nguyen
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June 08, 2024

Prompt and great service - Brandon was courteous and thorough with the car service. Thank you More

by MKIM1680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
brandon biddle
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Jun 14, 2024 -

Camelback Toyota responded

Thank you for your positive feedback! We're thrilled to hear that you received prompt and great service from Brandon. Providing courteous and thorough service is what we strive for with every customer. We'll be sure to pass along your kind words to Brandon. If there's anything else we can do for you or if you have any questions in the future, please feel free to reach out. We appreciate your business and look forward to serving you again!

June 08, 2024

good costumer service, Cesar was always providing update of the service, and transparent of the overall cost. More

by chemel.1302
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Ojeda
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Jun 14, 2024 -

Camelback Toyota responded

Thank you for your positive review! We're delighted to hear that you experienced good customer service, and that Cesar provided regular updates and transparency regarding the overall cost of your service. Keeping our customers informed and satisfied is our priority. If there's anything else we can assist you with or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to serving you again!

June 08, 2024

This dealership has changed dramatically since the last time I came here . I was in and out within 20 minutes . Very courteous and friendly service advisor .I will definitely be back . More

by MARIEMCCABE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael French
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Jun 14, 2024 -

Camelback Toyota responded

Thank you for your feedback! We're thrilled to hear that you noticed a positive change during your recent visit to Camelback Toyota. Providing efficient and courteous service is a priority for us, and we're delighted that you were in and out within 20 minutes with the help of our friendly service advisor. We look forward to welcoming you back for your future automotive needs. If there's anything else we can do for you or if you have any questions, please feel free to reach out. We appreciate your business!

June 07, 2024

The service advisor and the mechanic were both upfront and no problems afterwards. The mechanics findings and his conclusion was point blank. In other words he spoke his mind and it was true. More

by DrRacer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzales & Bobby LaBontie
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June 07, 2024

Damien always goes above and beyond to help me out really professional and help ful More

by margarita_alvarado1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien service department
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June 07, 2024

Been going here a long time. Have gone back despite car dealerships being the most expensive way to service your vehicle because of the service, My current advisor, Cesar Ojeda, More

by JANEMCLAUGHLIN13
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Ojeda
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June 07, 2024

The dealership is obviously a very popular one as it was quite busy. I had to wait maybe 5-10 min for the Technician to show up to accept my car for service, but once he was available he came right over. More

by MALINDSEY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in Service Dept
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