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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,085 Reviews
Call Service Center (602) 264-2841

4,085 Reviews of Camelback Toyota - Service Center

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June 08, 2024

Thank you Robert Gonzales for helping me in my time of need. I rolled up to the dealership without an appointment and Robert was there to receive my vehicle. He is a true professional and assured me tha More

by Katerilou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzales
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Jun 14, 2024 -

Camelback Toyota responded

Thank you for sharing your positive experience with us! We're delighted to hear that Robert Gonzales provided you with excellent service when you arrived. Ensuring a timely diagnosis and keeping you informed throughout the process is always our priority. We'll be sure to pass along your kind words to Robert. If there's anything else we can do for you, please don't hesitate to let us know. We appreciate your business and look forward to assisting you again in the future!

June 08, 2024

Great customer service . I will be back soon as I can. Hopefully not too soon More

by ALDOARELLANO534
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Alsaadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2024 -

Camelback Toyota responded

Thank you for the kind words! We're thrilled to hear that you received great customer service during your recent visit to Camelback Toyota. We look forward to welcoming you back whenever you need us! If there's anything else we can assist you with in the future, please feel free to reach out. We appreciate your business and can't wait to see you again!

June 08, 2024

Unprofessional and lazy. I have had taken in the past for a warranty issue and was told to take it to dealer I bought it from when I got there for my appointment. I tried the More

by YVTMEZA
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
angelica
Report | Print
June 08, 2024

Was taken care of upon arrival. Kept me updated and informed on service needs and completion. More

by LMVERDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cammeron
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Jun 14, 2024 -

Camelback Toyota responded

Thank you for taking the time to leave us a review! We're delighted to hear that you had a positive experience at Camelback Toyota. Keeping our customers informed and updated throughout their service visit is something we strive for, and we're glad we could meet your expectations. If there's anything else we can do for you, please feel free to reach out. We appreciate your feedback and look forward to serving you again!

June 08, 2024

Very informative and quick depending on what you have done to your car. Quality of work on car is very good More

by TROBLEDO218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Nemo Barnett
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Jun 14, 2024 -

Camelback Toyota responded

Thank you for your positive review! We're delighted to hear that you found our service at Camelback Toyota informative and efficient, tailored to the needs of your car. Ensuring quality work and timely service is a priority for us, and we're pleased that you experienced just that. If there's anything else we can do to assist you or improve your experience further, please don't hesitate to let us know. We appreciate your feedback and look forward to serving you again!

June 08, 2024

Uriel did awesome I love everything he did! ! He answer all my questions and he was on time with all the information, he deserve more the 5 stars More

by ERENIAJS89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
uriel garcia
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Jun 14, 2024 -

Camelback Toyota responded

Thank you so much for your glowing review! We're thrilled to hear that Uriel provided you with such awesome service at Camelback Toyota. Delivering excellent customer service and ensuring all your questions were answered promptly is what we strive for. We truly appreciate your kind words and recognition. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to welcoming you back and exceeding your expectations again in the future!

June 08, 2024

I truly enjoyed the service and the help that Michelle provided. My vehicle is running great! More

by pswayne31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Patnoe
Report | Print
Jun 14, 2024 -

Camelback Toyota responded

Thank you for your kind words! We're delighted to hear that you enjoyed the service and assistance provided by Michelle at Camelback Toyota. Ensuring our customers have a positive experience and that their vehicles are running smoothly is our priority. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!

June 08, 2024

They tried to do diagnosis but they couldn't figure out what was the cause of the issue however the did what they could to make it happen, so far the car is running More

by YVESDUSHIME1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Jun 14, 2024 -

Camelback Toyota responded

Thank you for sharing your feedback with us. We're sorry to hear that we couldn't pinpoint the cause of the issue with your car during your recent visit to Camelback Toyota. Our team always strives to provide thorough diagnostics and effective solutions. We appreciate your understanding and patience throughout this process. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out. Your satisfaction is important to us, and we're here to help ensure your vehicle runs smoothly. Thank you for choosing Camelback Toyota!

June 08, 2024

Awful. They would not do an oil change without charging me extra to remove the Toyota oem trd skid plate on my truck. More

by TJFITZ1GERALD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peter Nguyen
Report | Print
June 08, 2024

Prompt and great service - Brandon was courteous and thorough with the car service. Thank you More

by MKIM1680
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
brandon biddle
Report | Print
Jun 14, 2024 -

Camelback Toyota responded

Thank you for your positive feedback! We're thrilled to hear that you received prompt and great service from Brandon. Providing courteous and thorough service is what we strive for with every customer. We'll be sure to pass along your kind words to Brandon. If there's anything else we can do for you or if you have any questions in the future, please feel free to reach out. We appreciate your business and look forward to serving you again!

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