Back

Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,084 Reviews

4,084 Reviews of Camelback Toyota - Service Center

Sort by
February 04, 2025

My service advisor Lee (Harris) was great. Vince in rental department as well. Will definitely bring my vehicle back here to get service…and I live in Avondale. More

by WhatafeelingToyota!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Harris (service) 5 stars
Feb 05, 2025 -

Camelback Toyota responded

Thank you for the fantastic review! We're thrilled to hear about your positive experience with Lee and Vince. We appreciate your trust in us and look forward to serving you again, even from Avondale! Safe travels until then!

February 04, 2025

I continue to lease my vehicle at Camelback Toyota because of the quality people there! More

by JFBENNETT76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Camelback Toyota responded

Thanks! We’re thrilled to hear you’ve had such a positive experience with our team at Camelback Toyota. Your loyalty means a lot to us, and we’re always here to ensure you receive the best service possible. Enjoy your ride!

February 04, 2025

Robert Gonzales is the best great customer experience always on time glad to take my car to camelback Toyota More

by jmoreno712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
robert gonzales
Feb 05, 2025 -

Camelback Toyota responded

Thanks! We're thrilled to hear about your positive experience with Robert Gonzales. Providing excellent customer service is our priority, and it’s great to know he made your visit enjoyable. We look forward to seeing you again at Camelback Toyota!

February 03, 2025

The service representative Peter was very professional answering all of our questions and took his time and did not rush. More

by PATO60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven King
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Camelback Toyota responded

Thanks for the great feedback! We're thrilled to hear that Peter provided you with the professional service you deserve. Our team always aims to be thorough and attentive. We appreciate your recognition and look forward to serving you again!

February 03, 2025

My service coordinator Brandon W. was very personable and helpful during my visit. My service was completed on time and I was given frequent updates. More

by Edienick4108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Whitaker
Feb 04, 2025 -

Camelback Toyota responded

Thanks! We’re thrilled to hear about your positive experience with Brandon. Keeping our customers informed and providing excellent service is our priority. Your feedback motivates us to keep up the great work!

February 03, 2025

Camelback toyota is ok. The people are really good to work with. I enjoyed taking my vehicle to them for service. More

by AJT_TRUJILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 04, 2025 -

Camelback Toyota responded

Thanks for the awesome review! We’re thrilled to hear you had a positive experience with our team. Providing great service is our priority, and we appreciate your support. Looking forward to seeing you again!

February 02, 2025

Very poor experience. Charged me for something that I wasn’t aware of and was very pushy. More

by noemail81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samuel
Feb 04, 2025 -

Camelback Toyota responded

We strive to be transparent with all of our customers regarding any charges, and we’d like to understand what happened in your specific situation. We also want to address your concern about feeling pressured. We never want our customers to feel that way. Please reach out to Jimmy, Service Manager, at cbtservice@vtaig.com so we can learn more about your visit and work towards a resolution.

February 02, 2025

Service is friendly, dealership is clean and tidy. Service people listen to you and make suggestions, no hard sells. Never had an issue with the work done where I had to go back. CONs - getting a lit More

by azaodie1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge
Feb 04, 2025 -

Camelback Toyota responded

Thank you for the fantastic review! We're thrilled to hear you had a positive experience with our team and appreciate your feedback on pricing. We strive to maintain quality service while being mindful of costs. Your insights help us improve and serve you better!

February 02, 2025

Cesar is always helpful, assisting with important decisions. In fact, I try to schedule my service center visits when he’s on duty. He’s our go-to advisor. More

by dickchilian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
Feb 04, 2025 -

Camelback Toyota responded

Thanks! We're thrilled to hear about your positive experiences with Cesar. It's great to know he’s making a difference during your service visits. We appreciate your loyalty and look forward to continuing to provide you with excellent support!

February 02, 2025

Great job, the only suggestion for future is to call when the car is finished. Also, for management, it would be great to have a free car service for anyone that lives within x miles. I used to get that thr More

by Na
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott from service
Feb 04, 2025 -

Camelback Toyota responded

Na, thank you for your fantastic feedback! We're thrilled you had a great experience. We appreciate your suggestions about communication and service options; they’ll be shared with our team. Your input helps us improve, and we’re committed to enhancing our customer experience.

...
20
...