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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,079 Reviews
Call Service Center (602) 264-2841

4,079 Reviews of Camelback Toyota - Service Center

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May 24, 2024

Terrible customer service. I have informed the dealership that neither one of my two Toyatas will ever be in their service dept again. More

by MARK.SMITH4181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Titus was my service advisor. He did a great job every time we were there. But your mechanics are interested in only what they want to do to your vehicle. What the customer asks for means nothing to them.
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May 28, 2024 -

Camelback Toyota responded

Mark, we're a bit perplexed with this feedback which is why we'd like to speak directly about this. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

May 24, 2024

As always its a pleasure to do business at toyota. Always with a smile and a great treatment. More

by ABRILROGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ceaser ojeda
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May 24, 2024

The salesman (Juan) was professional and very helpful. He was careful to show us everything in the inventory that might be a fit for us. Then he acted courteously during the sales process. He has followed More

by BRUCEDMCBRIDE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 24, 2024

Made a new vehicle purchase and the process was easy and overall a pleasant experience. More

by thewarriors
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
RJ Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Holsapple (5 stars)
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May 23, 2024

All went well, there’s really not much else to say. If you want people to fill out a survey please don’t require a comment. More

by LAMBERTOWHITE
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerimiah Johnson
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May 23, 2024

Mike Romero makes my trips to this Service Center worth my time! Attentiveness, Prompt with keeping me informed every step of the way. Never any surprise cost, or repairs. More

by ANDYSNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MIKE ROMERO
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May 23, 2024

Friendly personel, it was clean and organized. The service was very fast and Titus was very efficient. More

by JMBDP7711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titus
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May 23, 2024

Efficient, courteous service. Uriel is excellent. I appreciated his updates and professionalism. Gary, for the windshield replacement, was also excellent. More

by PRIVATEKIM13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uriel and Gary
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May 23, 2024

I want to say is the best in the number one thank you, Camelback Toyota More

by CHUYR2818
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jazmine lopez
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May 23, 2024 -

Camelback Toyota responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

May 23, 2024

Service was great, “Q” was very personable and helpful throughout the whole processes. Great guy. More

by kevmichaelsoliz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
quatarius
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May 23, 2024 -

Camelback Toyota responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

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