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4,082 Reviews of Camelback Toyota - Service Center
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Verified Customer
May 21, 2024
Arrived on time sat 11Am waited til 330pm. No updates were provided until I walk to advisor office to ask for update. He said they don't have time to service my truck. I only received images o No updates were provided until I walk to advisor office to ask for update. He said they don't have time to service my truck. I only received images on hoses and other parts to replace without meeting w me to going over recommendations. I Had to come bk again on Monday during my work hrs for a/c svs to prepare for the summer and prevent a heat stroke as i work out in the community to make a difference. There's always long waiting times w no updates and poor communication. There's no point to schedule appointments. Be Honest about if a car service will require hours or days upfront to avoid wasting my whole Saturday and to plan better And avoid wasting time. More
by AZTUXEDOCAT
Employees Worked With
Service dept
May 21, 2024
For the past two services my car needed, I was fortunate to have Chase Jim. He is a great service advisor! Very communicative, knowledgeable, and helpful. to have Chase Jim. He is a great service advisor! Very communicative, knowledgeable, and helpful. More
by curistyn.c
Employees Worked With
Chase Jim
May 21, 2024
I appreciate that you are closed on Sunday, assuming you believe in allowing your employees to worship God, be with their families and have a day of rest. Thank you! We also appreciate that you have people believe in allowing your employees to worship God, be with their families and have a day of rest. Thank you! We also appreciate that you have people like Jose in the service department who always managed to work us in when we have a car problem and let’s us know if any other repairs are important to address immediately or can wait for next time to help it be more affordable for us. We truly appreciate being able to get a rental if it’s gonna take an extended time, and how pleasant and easy he makes the whole experience. We love the massage chairs, and quiet area upstairs for waiting for the car, and that you offer water bottles and tea and coffee, complimentary. Our whole experience has been with decency and integrity, and we really appreciate that SO MUCH. We love our older Toyota Prius, we bought from your dealership and thank you for helping us keep it in top running condition! We pray you will continue to Honor God in your lives and in your business. Thank you again. More
by KBVHJ
Employees Worked With
Jose in service dept.
