Back

Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,082 Reviews

4,082 Reviews of Camelback Toyota - Service Center

Sort by
May 19, 2024

Excellent very professional stuff Brandon super nice guy ones I walked to the building every body very nice thank you More

by jose_luislopez11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Biddle
May 19, 2024

Horse was rude when he called about what my car needed done. Then I called Saturday to see if my car was ready they transferred me went to voicemail. I called back and the guy finally just looked and the More

by ambiecm11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
jorge in service
May 20, 2024 -

Camelback Toyota responded

We're disappointed to hear this feedback. We'd like the opportunity to address this accordingly. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

May 19, 2024

Service writer always good but, sometimes your mechanics in the background are making unpleasant mistakes. Some of them are young duds so please , train them more. And please reintroduce the van drop on/off More

by marcelgarba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Nguyen service rep.
May 19, 2024

We were misled & lied to. Mislead when our appointment was at 10'30, this implies the service of our vehicle is to begin @ 10:30. We showed up @ 9:45 & were told that it would More

by claux.dtl
Service Communication
Recommend Dealer
No
Employees Worked With
Titus did not keep tabs on the service.
May 20, 2024 -

Camelback Toyota responded

We're disappointed to hear this feedback. We'd like the opportunity to address this accordingly. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

May 19, 2024

Excellent customer service, knowledgeable staff, courteous, respectful, clean facilities, thank you Camelback Toyota for the support More

by COOK23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service-Damian
May 19, 2024

Great experience every time I’ve taken my car to the service department. Comfortable waiting area, and always friendly staff. More

by Hailley Cowl.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
May 19, 2024

Excellent ,great ,awesome, and fast thank you helping me out on my 1st time in camelback Quick and easy More

by darkarchfiend82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Ajayi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2024

Recommendations are conflicting each other meaning recommending the alignment and in second recommendation is for replacement of tire as 2 separate which is conflicting. Suggested to wording properly More

by AJAHSHOURASIA33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
na
May 20, 2024 -

Camelback Toyota responded

We're happy to discuss further details of our diagnoses directly. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

May 19, 2024

The service personnel Cameron was timely to respond with the information concerning the service. He was also very helpful to me in getting everything done timely. More

by CHMONEKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
May 19, 2024

Always the best sevice and quite fast this time. I an willing to drive further away to not deal with xx other dealer services give you. More

by ALEQUANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
...
226
...