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4,084 Reviews of Camelback Toyota - Service Center
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Verified Customer
May 18, 2024
I really enjoyed the process but did not meet my full expectations thank you much. expectations thank you much. More
by kbellamy1
Employees Worked With
May 18, 2024
They put the sticker on my windshield that determines my next oil change!! However this is the third time I have brought my vechile from apache junction to Phoenix, for them to tell me it's not approved! Th next oil change!! However this is the third time I have brought my vechile from apache junction to Phoenix, for them to tell me it's not approved! They make a phone call and wala it's approved....why can't they call before they notify me my vechile is ready......with no oil change!! xxx More
by Pufferfish
Employees Worked With
Lane
May 18, 2024
I brought my Highlander in for a recall and Michelle Patnoe did a fantastic job. She is always on top of what is going on and a great communicator. Camelback Toyota I believe works to have a great custo Patnoe did a fantastic job. She is always on top of what is going on and a great communicator. Camelback Toyota I believe works to have a great customer experience. More
by efee427
Employees Worked With
Michelle Patnoe
May 18, 2024
We own 2 Toyotas and have them serviced at Camelback. We even bought our RAV 4 here. We've always had a pleasant experience whether it's the service dept or sales 😁 We even bought our RAV 4 here. We've always had a pleasant experience whether it's the service dept or sales 😁 More
by HACKENIAC885
Employees Worked With
Michelle Patnoe whom is a service writer comes to mind most recently exuded unbridled professionalism and knowledge was a great help. Her personality makes our visit there very comfortable. Thx Michelle!
May 18, 2024
Service person was unable to explain what resolution of recall involved. Service person did not hesitate to upsell me unneeded services and products in spite of this. Service person failed to say a simple recall involved. Service person did not hesitate to upsell me unneeded services and products in spite of this. Service person failed to say a simple thank you. Finally, service person delivered vehicle back to me with wax writing on windshield without cleaning it off. I do not trust this dealership, nor do I believe anything they tell me. When I suggested dealer might consider comping the oil change in exchange for the trouble I had to go through because of the recall of Toyota’s defective product, they brought a manager over to inform me of what a great favor they were doing for me by repairing Toyota’s recalled defective product for free. Seriously??? How insulting. More
by Himdak
Employees Worked With
Unknown
