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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,083 Reviews
Call Service Center (602) 264-2841

4,083 Reviews of Camelback Toyota - Service Center

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May 10, 2024

The service is fast and the people are pleasant but they upsell you to death when they servicevyour vehichle often recommending things you dont need. Very annoying More

by andypatrolguy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Damien
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May 10, 2024 -

andypatrolguy responded

When you service customer's vehicles please stop the up selling. It is very annoying.

May 13, 2024 -

Camelback Toyota responded

Andy, our findings stem from both physical inspection as well as manufacturer recommendations. These are optional to the customer but we want them to have the best information regarding their internal components. Should you have any further questions, at your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

May 10, 2024

Aaron took care of getting me in for service and the work was done as promised. I appreciate Camelback Toyota sticking to their work and completing the work just as they said they would. I will continue to b More

by Moonyworld13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Peterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Arce
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May 10, 2024

Peter was very helpful and friendly. He communicated clearly and was not pushy with trying to upsell. More

by ElleCW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Nguyen
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May 10, 2024

I am proud deal with Toyota Camelback service, no stress ,work perfect, fluency communication, great in timing! More

by DODLIVVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Latour
5.0
This rating includes all reviews, with more weight given to recent reviews.
RJ Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : scott
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May 10, 2024

Great service, easy to schedule and nice waiting area. Everyone is very friendly and we were kept up to date on services More

by VAZKEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quartarius Barrino
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May 09, 2024

Tyson was awesome! Very helpful with communication. He managed my expectations! Love Camelback Toyota. Great service. More

by ANNE15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
tyson
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May 09, 2024

Good customer service and fixed my missing part on my van. We highly recommend Toyotas yo any driver. More

by arichey1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrance Borthwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : cesar
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May 09, 2024

Damien is amazing. He is helpful and quick. He always keeps me informed and understands how tight my schedule can be. More

by daughterofzues2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien in servic department
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May 09, 2024

Everyone there is very polite, helpful and present themselves well. Service done quickly and cleanly More

by KARLAW1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Noah Hoskovec
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May 09, 2024

Typical car dealership that lies and service department that recommends services that are not necessary More

by rtallen316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
service department
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May 09, 2024 -

Camelback Toyota responded

We'd like the opportunity to address your concerns. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

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