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4,085 Reviews of Camelback Toyota - Service Center
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Verified Customer
May 07, 2024
Clean, inviting environment. Service staff are pleasant and courteous. Can’t ask for better. Thanks. Service staff are pleasant and courteous. Can’t ask for better. Thanks. More
by KCKC.014
Employees Worked With
Other Employees :
Damian, Service Advisor was wonderful. Great fellow!!
May 07, 2024
Camelback Toyota is always on top of it! They get you in and out and even get you a Lyft home. However, they don’t get you a ride back and I found that extremely difficult because my car was They get you in and out and even get you a Lyft home. However, they don’t get you a ride back and I found that extremely difficult because my car was at Toyota and I was at home. More
by TABONLINE
Employees Worked With
titus
May 06, 2024
Ceasar was very professional. Quickly checked me in and car was completed earlier than expected. Great communication throughout the process. Quickly checked me in and car was completed earlier than expected. Great communication throughout the process. More
by DMFARAONE
Employees Worked With
Ceasar Ojeda
May 06, 2024
Went 2 hours early for software issues. No help. Software was worse after service. Clock reset for Hawaii time. SiriusXm issues unresolved. Second phone installed before service, gone after No help. Software was worse after service. Clock reset for Hawaii time. SiriusXm issues unresolved. Second phone installed before service, gone after service. Not informed it would take 3 hours when appt made. More
by UNEEK922
Employees Worked With
Carlos
May 06, 2024
There are some issues with the service reps. Mine started off good, but I pointed out to him that he was outside the time window he had given me for the service, and he didn’t respond to my tex Mine started off good, but I pointed out to him that he was outside the time window he had given me for the service, and he didn’t respond to my text requests for time updates. I was in a hurry and was going to need to leave if they weren’t done (they weren’t slow, there just wasn’t good communication ). This apparently really upset him, because he didn’t show up to hand my car over to me. He told me the car was done and to wait up from for him. The tech brought the car up, placed the keys in the key box, but no rep came. Eventually I saw the rep walk by and walk off in another direction, so I found someone else to give me my keys, and I left. Not very professional. Also, while I was waiting in the quiet area. we all witnessed a female rep berating her customer for not choosing to have additional work done. It was wildly inappropriate and uncomfortable to listen to. I finally walked over and asked her to please berate her customer outside the quiet area. It was a pretty bizarre scene and everyone who was waiting for service there witnessed it. The check-in team was efficient and processional. More
by JVICTORYBB789
Employees Worked With
Brandon Whitaker
