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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,082 Reviews
Call Service Center (602) 264-2841

4,082 Reviews of Camelback Toyota - Service Center

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May 06, 2024

Greet customer welcome lobby with proper a/c and food/drink. Hopefully, my 2008 Prius will b comfy now dis summer2! More

by noemai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. Tops!
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May 05, 2024

Professional and quick. No pressure of buying anything extra. Also no pressure from salesman for a newer vehicle. More

by Kealohahideaki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter
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May 05, 2024

I came in for an appointment for an oil change and to have an engine shield replaced that fell off while driving. I waited three hours. Then they quoted me $574 for the repair. The shield is on Google f More

by BROOKLYN.NIMZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lou Alsaadi
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Camelback Toyota responded

We'd like the opportunity to look into this. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

May 05, 2024

It’s was way too long, and of course it was during the busiest time of the day More

by irasemagarciaflores
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
titus
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May 05, 2024

I’ve been going to this dealership for years for service and have always had good experiences for the most part except for yesterday. It seems that they are too big and too busy and the customer is not firs More

by JESSHC2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Damian in the service department
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May 06, 2024 -

Camelback Toyota responded

We'd like the opportunity to look into this. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

May 05, 2024

It was absolutely chaotic! I had a 10:30 appointment, 3 bays were identified for appointments. All were filled with cars. It lacked planning and leadership. The mariachi ban More

by DANPEITZMEYER
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
The service writer I worked with was polite, knowledgeable, pleasant, and overwhelmed
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May 06, 2024 -

Camelback Toyota responded

We'd like the opportunity to look into this. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

May 05, 2024

Prompt professional service. There were no issues at all. Car was ready in alloted time period. Service tech was great and friendly. More

by ARMONDKWATSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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May 05, 2024

Abbas was very helpful ensuring that my truck was taken care of, great experience. Than you guys! More

by abraham.angeles1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
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May 05, 2024

Jose is the man. Been working with him for years. Everyone at Camelback are friendly. More

by ssalcido10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
May 06, 2024 -

Camelback Toyota responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

May 05, 2024

Fantastic Service and the waiting area was nice. Massage chairs, Cafe, free water and coffee were also nice to have available while I waited! More

by ASHLEYPRUETT13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauro
Report | Print
May 06, 2024 -

Camelback Toyota responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

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