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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,083 Reviews

4,083 Reviews of Camelback Toyota - Service Center

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May 02, 2024

Lee my service manager was great. Explained the process. Answered all questions I had and kept me informed. More

by SCRAW68302
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee
May 02, 2024

Jose Tijerino was very knowledgable. Excellent advisor showed me what exactly will needs to be done and explained why & how long it will take! Awesome experience! More

by LC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Tijerino
May 02, 2024

RIP OFF - told I needed repairs that were very likely not necessary. Two other people from my area were told by this dealership they needed the same repairs but did not allow this dealership to make the rep More

by Wyogirl
Recommend Dealer
No
Employees Worked With
Did not work with anyone in the above departments
May 06, 2024 -

Camelback Toyota responded

Our team is more than happy to go over your repairs and recommendations based off our findings. We'd like the opportunity to look into this. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

May 01, 2024

The dealership provides courteous customer service. The Time I have waited for service is minimal. More

by AFCIMINISTRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor
May 01, 2024

Great , fast , and efficient service . Would highly recommend they hire spanish speaking representatives since it's hard to get through a spanish speaking representative. More

by CORANAYARIT2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Carranza
May 01, 2024

Lack of communication. Didn't return messages. No one seemed to know who should be helping me. Staff was very unprofessional. I would never do business again in the service More

by JENNIFERLUTZ2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus Machado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lou Alsaadi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Katya Talavera
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Camelback Toyota responded

We'd like the opportunity to look into this. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

May 01, 2024

No follow up. No call backs. No updates. They set up appointments supposedly and when you show up there isn’t one. More

by AVega15
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
May 01, 2024

Easy check in and service completed as expected. Lee was helpful and friendly. Would come back again for an oil change. More

by Thuanv
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
May 01, 2024

Jeremiah is very helpful and professional. Will definitely return to the dealership. I will also be referring other customers. More

by karenritscher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah Johnson
May 01, 2024

Great service. Good people. Very quick. Never problems. Clean environment. Very recognizable people. Overall good place. More

by CHRISTINACONSOLVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
damien
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