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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,080 Reviews
Call Service Center (602) 264-2841

4,080 Reviews of Camelback Toyota - Service Center

Sort by
April 28, 2024

Mauro was great, very helpful and efficient. Made sure my vehicle was taken care of. More

by NUCAMENDI.MICHELLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauro L. 5 stars
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April 28, 2024

Great communication, fair pricing, pre-approval of work means no surprises, work orders are all handled online making it easy to check and double check for clarity. More

by wgdavies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Nguyen
Report | Print
April 28, 2024

Service center advisor kept me well in formed and was courteous and told me what services I should do in the near future. More

by AZPRESTONFOSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department - Cesar
Report | Print
April 28, 2024

Uriel is always great and explains everything so well, it’s always a pleasure having him help me with my car. More

by gterandiaz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Uriel Garcia
Report | Print
Apr 29, 2024 -

Camelback Toyota responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

April 28, 2024

Thank you Aaron Arce for the Good service in my new Toyota cross thank you More

by JAVIER_MORICE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mohammad Falsafi (Moe) 5 Star..
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Apr 29, 2024 -

Camelback Toyota responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

April 28, 2024

Deplorable. Despicable. Last contact with service agent was horrible. My stomach hurts when time to service my car. Wish I had never purchased a car from this de More

by Noa
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jesus Machado
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

Camelback Toyota responded

We're a bit confused with these accusations but we're happy to look into it. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

April 28, 2024

Great experience with Lane at Camelback Toyota as our service advisor. She thoroughly went through our upcoming vehicle maintenance which was greatly appreciated. More

by KACARTWRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lane from Service Department
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Apr 29, 2024 -

Camelback Toyota responded

We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.

April 28, 2024

Quality control wasn't checked. Instaslled was defected/dirty visor. Returned back with the vehicle. More

by MONICA39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Machanic Service
Report | Print
Apr 30, 2024 -

Camelback Toyota responded

Monica, at your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

April 28, 2024

Lee was friendly and helpful . He explained my car service in details and in a simple manner More

by opiyo37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee
Report | Print
April 28, 2024

One of the agents wrongly informed me that my new car key is available. Which was not the case and the service agents were not sincerely apologetic about this mistake. More

by FAHEEM.HUSSAIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan, Magic
Report | Print
Apr 30, 2024 -

Camelback Toyota responded

We're more than happy to look into this. At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

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