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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,082 Reviews
Call Service Center (602) 264-2841

4,082 Reviews of Camelback Toyota - Service Center

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March 23, 2024

Dealer charged 3% fee for credit card use without notifying me. They do not take checks. Location is not safe for carrying cash. Service rep told me 10 days ago that a manager would call as I request More

by Jim4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon
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Mar 25, 2024 -

Camelback Toyota responded

At your earliest convenience, please contact Jimmy, Service Manager, at cbtservice@vtaig.com. Thank you.

March 23, 2024

Very satisfied with the work Brandon and the camelback Toyota team did on my 2016 4Runner More

by jyanni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
brandon Biddle
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Mar 25, 2024 -

Camelback Toyota responded

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.

March 23, 2024

They did a great job of figuring out the issue and then following through with getting it taken care of . Joey as well as Jimmy the service Director went out of their way to take care of this overall great More

by k.humphrey1961
Recommend Dealer
Yes
Employees Worked With
Joey
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March 22, 2024

This survey is very good. I am very happy with this service. Thank you alot More

by munlu042
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
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Mar 25, 2024 -

Camelback Toyota responded

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.

March 22, 2024

Great dealership. Service department is very professional and highly skilled. Care about the satisfaction of their customers, even with small jobs. I reccomend them t More

by bpkatz62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Katz - Top notch technician with many years experience. Great diagnostician who knows his Toyotas inside out..
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Mar 25, 2024 -

Camelback Toyota responded

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.

March 22, 2024

Always pleasant He keeps me up to date with the necessary repairs and always greets me with a nice warm smile More

by gregorialara
Recommend Dealer
Yes
Employees Worked With
Cesar
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Mar 25, 2024 -

Camelback Toyota responded

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.

March 22, 2024

Always dependable and courteous. If a problem arises it will be addressed Good to see cars aging in the showroom. More

by balancy05
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Romero
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Mar 25, 2024 -

Camelback Toyota responded

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.

March 22, 2024

Excellent service / courteous staff and I was in and out in no time Highly recommend More

by JENBENACCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Axel Gastelum
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Que
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Mar 25, 2024 -

Camelback Toyota responded

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.

March 22, 2024

Best detailed service and he needs a raise! He kept me formed from start to finish on cost and how job was going along. More

by ALAR1214
Recommend Dealer
Yes
Employees Worked With
Jorge Rodriguez
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Mar 25, 2024 -

Camelback Toyota responded

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.

March 22, 2024

Excellent. Prompt attention. Met self-imposed deadlines. Very courteous. Lovely waiting area while service was done. More

by brucedwhite
Recommend Dealer
Yes
Employees Worked With
Robert Gonzales
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Mar 25, 2024 -

Camelback Toyota responded

Thanks for the positive feedback! We're happy to hear our team was able to offer excellent customer service for you during your visit as well as accommodate your needs. We appreciate your business and hope we can assist you in the future with any needs.

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