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4,085 Reviews of Camelback Toyota - Service Center
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Verified Customer
February 23, 2024
Organized and helpful The dealership always gets me into my appointment on time and sometimes earlier than scheduled. They are always helpful and love that if I have any questions I can contact them through my appointment on time and sometimes earlier than scheduled. They are always helpful and love that if I have any questions I can contact them throughout the services. More
by JESS.SWICK0326
Employees Worked With
Kyle
February 23, 2024
My service experience was not great. Andre is not a people person. First contact to last was not great. I had my Running boards installed from trade in to new truck. When they were I Andre is not a people person. First contact to last was not great. I had my Running boards installed from trade in to new truck. When they were Installed they were not wiped down. Something was splashed all over them. Not a big deal I’ll wash them myself but I would have expected more. Had questions about my charging pad because it wasn’t working for me. Andre’s response well tech said it’s working. They have problems all the time bad design.i will not use Andre in the future due his attitude. When I arrived for my appointment “well I don’t have the keys to your truck from sales yet” so I don’t know. Sales experience was great Caleb 5 star. Finance was great Jazmine 5 star. More
by F13SCORPIO
February 23, 2024
The service was fast and waiting was nice because all the amenities in the dealership. Brandon was polite and explained what service they provided. amenities in the dealership. Brandon was polite and explained what service they provided. More
by FRANILU92
Employees Worked With
Brandon
February 23, 2024
I had an appointment at 3:30 and waited 45 minutes for someone to check me in. Jorge said no one called him over the walkie talkies but in fact someone did right in front of me. When I made the appointmen someone to check me in. Jorge said no one called him over the walkie talkies but in fact someone did right in front of me. When I made the appointment I marked that I will be leaving property and told him I'm leaving. He did not make me aware that the mechanic closes at 6. He calls me at 5:52 to tell me my car is finished, and hung up immediately before I can even ask a question. I arrived to pick my car up at 6:30-6:45 to find out it was closed. I went to the front desk and she did not have my keys. She called Jorge and he told her 'she did not let me know she was coming after hours' but he never told me the hours. I was under the impression I had until the dealership closes at 9. I had to be there for an extra 15-20 minutes waiting for the front desk lady to get into his locked office to get my keys. I’m not someone to complain but this service was so bad. I will not be coming back to this Toyota More
by Faithmohler
Employees Worked With
Jorge Rodriguez
