4,079 Reviews of Camelback Toyota - Service Center
Amazingly efficient and fast💥 While visiting from California, my car broke down and was towed to Camelback Toyota. I was helped by a Very friendly and helpful service advisor by t While visiting from California, my car broke down and was towed to Camelback Toyota. I was helped by a Very friendly and helpful service advisor by the name of Ryan Raymond. He was fantastic! I wish he was my advisor in California! He rushed my car in for analysis and kept me informed throughout the repair process! Once the repair was completed, he sent a Lyft to pick me up and the dealership paid the ride cost💥 5 Stars is all that’s offered-if they had 10 Stars, I’d choose it‼️👍 Thanks so much Ryan Raymond💥 More
RIPPED ME OFF TWICE NOW IN 3 MONTHS TO OVER $1000!! The first time I took my vehicle in it was regarding a key issue that was covered by a extra service agreement I had purchased when I bought my vehicl The first time I took my vehicle in it was regarding a key issue that was covered by a extra service agreement I had purchased when I bought my vehicle. Well they told me that it wasn't the key issue but rather it was a gas issue. My vehicle had run just fine on this same tank of gas I had purchased a wk prior perfectly fine UNTIL the key issue. Instead of just addressing the key issue, it's apparent they felt they needed to charge me for something/anything so they told me the reason my vehicle all of a sudden wouldn't start was because I had put in the wrong gas - that I had put in 85 octane instead of 87 octane. Well again it ran just fine with the same gas for A WK but now all of a sudden it wasn't the key issue but supposedly the wrong gas that i had put in my car the wk prior that was causing the issue. They charged me $928.38 to get my car back. I confirmed with Fry's Fuel Services that they didn't even sale 85 Octane and they even investigated the issue to make sure that they didn't accidentally put the wrong gas in their pumps that day that I purchased gas and confirmed 100% that they didn't do so. I provided all this information to Toyota and they are now refusing to call me back!! This is unacceptable. To make matters worse they charged me for ANOTHER item on my oil change this past Saturday that was AGAIN covered by my extended service agreement! This dealership does nothing but RIP PEOPLE OFF!!! More
TREATED LIKE CRAP AND OVERCHARGED AVOID THIS PLACE AT ALL COSTS! THANKS FOR WASTING 5+ HOURS OF MY TIME EVEN THOUGH I HAD AN APPOINTMENT. AN APPOINTMENT AT 1PM I GOT A CALL TO G AVOID THIS PLACE AT ALL COSTS! THANKS FOR WASTING 5+ HOURS OF MY TIME EVEN THOUGH I HAD AN APPOINTMENT. AN APPOINTMENT AT 1PM I GOT A CALL TO GET MY VEHICLE ASAP BEFORE THEY CLOSED ON FRIDAY AT 6:30PM THE MANAGER WAS ONLY ABLE TO SAY "well, we were busy today" On top of all that and the awful terrible customer service they overcharged me for some bs extra special oil I didn't sign off on AND never called me to confirm things before doing them EVEN THOUGH I SPECIFICALLY REQUIRED THEM TO. FUCKIN RIDICULOUS. I got cheated and treated like shit. I'm never going back here. More
One left in the Country I whacked the driver-side mirror on our 2006 Land Cruiser this winter while backing out of an eastern Washington snowbank The local dealer told us th I whacked the driver-side mirror on our 2006 Land Cruiser this winter while backing out of an eastern Washington snowbank The local dealer told us they couldn't find a replacement...anywhere. Recommendations led me to Camelback and Amanda Jewett. In no time flat Amanda found the only one left in the country!. Every aspect of this experience, from contact to delivery, was flawless. Camelback is my source for Land Cruiser and FJ parts. Period. More
GREAT SERVICE Javier Marquez goes above and beyond expectations in the service department. Thank you so much for all your assistance in getting our Sequoia back to Javier Marquez goes above and beyond expectations in the service department. Thank you so much for all your assistance in getting our Sequoia back to tip top shape! I look forward to driving it for another 18 years now! You are the best! More
These clowns are frauds. Stay away!!!!! Do jot attempt to buy a car here they switch documents they sont atick by their word their customer service is horrible. How much u wanna bet every c Do jot attempt to buy a car here they switch documents they sont atick by their word their customer service is horrible. How much u wanna bet every customer gets ripped off so the nice little arrogant ring of corruption they have going on gets paid lots. Hmmmm I'm requesting an audit as a matter of fact!!! They wrecked my vehicle tried to lie and say they didnt when it was there for service I had to take it back 3 times and they had it 3 weeks and disnt fix ilthwir mistake. They threatened me with police about rental car they had approved because of the problem that I was faced with by their employees they cover for 9ne another. Robert eric Murphy Rick and kim ? They are every reason I tell people not to go there. They are going to be locked up for their behavio rs. I've contacted the CEO and general manager and next I'm contacting irs. More
Duarte Oliveira Is A God Among Men There I was going in for a check up on my 2010 Prius when the news hits me like a crappy Ford: my oil rings were wearing down, my car was out of warra There I was going in for a check up on my 2010 Prius when the news hits me like a crappy Ford: my oil rings were wearing down, my car was out of warranty, and I had 10 seconds to live (the last part wasn't said, but that was the general tone that washed over me). A trade in was my best solution considering I wasn't financially prepared for this, but what do I do now? WHAT THE xxxx DO I DO NOW?! That's when the clouds parted and the vehicle gods sent me a man, nay, a comforting angel from far away lands to help me with my dilemma. We test drove some snazzy vehicles, but he listened when I told him I needed something generic to get me from A to B until the next paycheck comes in. Now I'm driving a Ford, but hey! It's exactly what I need right now, and it was shepherded to me by none other than Duarte Oliveira. More
Good Service Every Visit I keep coming back for the reliable assistance. Bought 2 cars and multiple small parts from this location. Last visit, Rich went above and beyond I keep coming back for the reliable assistance. Bought 2 cars and multiple small parts from this location. Last visit, Rich went above and beyond to help me. Really appreciated it! More
I was very impressed by Beatriz Campuzano from parts I brought my car in for 20,000 mile service which was performed appropriately. I had some minor paint loss from my cars right rear bumper area. I was I brought my car in for 20,000 mile service which was performed appropriately. I had some minor paint loss from my cars right rear bumper area. I was directed to parts to buy the small tube of paint. Beatriz Campuzano sold me the paint and then went the distance to go outside to my car with me and actually put the first coat of touch up paint on and showed me how to do it properly. It was 95 degrees and she got down on her knees and did a superb job touching up the paint on my car. I was very impressed by her willingness to help a customer and she did over and above in doing so. Thanks Beatriz! More
Thank you Alfonso and Ed for excellent service when I brought my car in for repairs. Your facility, service center and employees have always been excellent! I Alfonso and Ed for excellent service when I brought my car in for repairs. Your facility, service center and employees have always been excellent! I appreciate the customer service and the fact that you always go “the extra mile” when I bring my car in. I highly recommend Camelback Toyota for great service and customer care! More