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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,079 Reviews

4,079 Reviews of Camelback Toyota - Service Center

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December 19, 2019

Amazingly efficient and fast💥 While visiting from California, my car broke down and was towed to Camelback Toyota. I was helped by a Very friendly and helpful service advisor by t More

by sherlaguna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Raymond Service Advisor
Dec 20, 2019 -

Camelback Toyota responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

December 02, 2019

RIPPED ME OFF TWICE NOW IN 3 MONTHS TO OVER $1000!! The first time I took my vehicle in it was regarding a key issue that was covered by a extra service agreement I had purchased when I bought my vehicl More

by CL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Fortner
Dec 17, 2019 -

Camelback Toyota responded

Hello CL, our Service Director has been in communication with your mother, who is the one that reached out to us with her concerns. Bobby met with your mother here at the dealership on Saturday, Dec. 14th, and they had a very insightful conversation. Bobby agreed to fully refund your mother's costs and will be sending her a check, which she approved. Your mother fully accepted our apologies for the circumstances and the delay in a proper follow-up, and she actually sent a very nice appreciation message to Bobby for his quick action and assistance.

September 07, 2019

TREATED LIKE CRAP AND OVERCHARGED AVOID THIS PLACE AT ALL COSTS! THANKS FOR WASTING 5+ HOURS OF MY TIME EVEN THOUGH I HAD AN APPOINTMENT. AN APPOINTMENT AT 1PM I GOT A CALL TO G More

by Abathe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Mill
May 08, 2019

One left in the Country I whacked the driver-side mirror on our 2006 Land Cruiser this winter while backing out of an eastern Washington snowbank The local dealer told us th More

by LandCruiserLover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Jewett
May 09, 2019 -

Camelback Toyota responded

Hello LandCruiserLover, Amanda appreciates you for taking the time to post your experience! She says, thanks and you’re welcome! We look forward to helping you keep your LandCruiser and FJ looking great!!!!

February 14, 2019

GREAT SERVICE Javier Marquez goes above and beyond expectations in the service department. Thank you so much for all your assistance in getting our Sequoia back to More

by Brad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Javier Marquez
Feb 15, 2019 -

Camelback Toyota responded

Thank you for your positive feedback!

September 11, 2018

These clowns are frauds. Stay away!!!!! Do jot attempt to buy a car here they switch documents they sont atick by their word their customer service is horrible. How much u wanna bet every c More

by Mls
Recommend Dealer
No
Employees Worked With
Kim McKay, Eric Murphy
August 14, 2018

Duarte Oliveira Is A God Among Men There I was going in for a check up on my 2010 Prius when the news hits me like a crappy Ford: my oil rings were wearing down, my car was out of warra More

by Eric Richardson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Tijerino, Duarte Oliveira
Aug 15, 2018 -

Camelback Toyota responded

WOW!! Eric, I must say this is one of the best written reviews I have ever read!! But most importantly, we are so happy Duarte and Jose were their for your rescue!!!! We care about you and welcome to our family!!!

August 10, 2018

Good Service Every Visit I keep coming back for the reliable assistance. Bought 2 cars and multiple small parts from this location. Last visit, Rich went above and beyond More

by Sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Silba retail sales
Aug 10, 2018 -

Camelback Toyota responded

Hello Sunshine! We really appreciate your loyalty to all of our departments at Camelback Toyota!! You're one of our family! And thank you for taking your time to share your experiences!!

June 10, 2018

I was very impressed by Beatriz Campuzano from parts I brought my car in for 20,000 mile service which was performed appropriately. I had some minor paint loss from my cars right rear bumper area. I was More

by Dr. Z
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beatriz Campuzano
Jun 11, 2018 -

Camelback Toyota responded

Hello Dr. Z! Thank you for sharing your experience with Beatriz and her willingness to go the extra mile for you. It is so nice to know that our associates all have the "focus of making a difference' for our guests. We look forward to seeing you again, soon!!

May 16, 2018

Thank you Alfonso and Ed for excellent service when I brought my car in for repairs. Your facility, service center and employees have always been excellent! I More

by Carlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Hammer , Alfonso DeLacruz
May 16, 2018 -

Camelback Toyota responded

Hi Carlady, we appreciate your kinds words! And sincerely value you and your trust is us servicing your vehicle at our dealership!! We love having you as part of our family!

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