Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
4,082 Reviews of Camelback Toyota - Service Center
Sort by
July 08, 2016
Appreciate the integrity of this service department I have been using Camelback Toyota since 2003 with the purchase of my 1st Sequoia. I have owned three. I get a minimum of 9-10 oil changes a year. I have been using Camelback Toyota since 2003 with the purchase of my 1st Sequoia. I have owned three. I get a minimum of 9-10 oil changes a year. Sold my last Sequoia with 394,000 miles. Believing that I have had great vehicles, but the Service department has been a huge factor. They answer me honestly with no service sales pitch. I really appreciate that. The workmanship of the technicians has never failed me. I live 3 1/2 hours from this dealership but their attention to customer service has created a loyal customer. Customer service in the home building industry was my occupation and I truly believe we have the ability to create the best or worst customer. I feel very confident in recommending Camelback Toyota. Some of the great advisors I have had and used on a regular basis are Alfonso, Jon, Robert and Jose. Thanks More
by Sequoia
Employees Worked With
Jose Tijerino, Robert Gonzales, Alfonso DeLacruz
June 21, 2016
always the best service my Rav 4 only gets Toyota dealer service I did try other places but I realized that Toyota Dealer knows my car and what it needs that is why I only my Rav 4 only gets Toyota dealer service I did try other places but I realized that Toyota Dealer knows my car and what it needs that is why I only use Toyota service center on Camel Back More
by MariTina 6501
Employees Worked With
Alfonso DeLacruz
June 10, 2016
Warrenty Recall notice and no one cares! I received a warranty recall from Toyota for my 2005 Tacoma rear suspension. I took my truck into Camelback Toyota on May 9, 2016 and my Service Advi I received a warranty recall from Toyota for my 2005 Tacoma rear suspension. I took my truck into Camelback Toyota on May 9, 2016 and my Service Advisor, David Marentes, informed me that they would have to replace the rear leaf springs and the replacement parts were ordered and would be there in 10 days. I called eleven days later, May 20, 2016 to check on the status of my service and left a message for my service advisor to call me and back. He never has!!!!! It has now been 30 days since my initial visit and I have made calls and left voice messages for the parts department and the manager as well as the service manager and NO ONE has returned my calls. All I want is to have the warranty work done but apparently no one cares! More
by Daniel Henry
Employees Worked With
Kim McKay, Eric Murphy, David Marentes, Gary Miller
June 05, 2016
Great and Honest Service! Though there are closer Toyota dealerships to my home, I drive the extra distance into Phoenix to Camelback's service department. Robert always advi Though there are closer Toyota dealerships to my home, I drive the extra distance into Phoenix to Camelback's service department. Robert always advices me on what I need to address and repairs are always at a reasonable rate. More
by Ellena3282
Employees Worked With
Robert Gonzales
June 04, 2016
Our exceptional service at Camelback Toyota My husband and I can't begin to tell you the great experience we've had with Camelback Toyota over the past 17 years. I will everyone knew that your c My husband and I can't begin to tell you the great experience we've had with Camelback Toyota over the past 17 years. I will everyone knew that your car will last longer with their exceptional service representatives and top notch mechanics. Plus, we've learned that Toyota parts are made especially for Toyota. Other parts do not work as well. We highly recommending buying your next Toyota there and keep it serviced there. I've met customers in the lounge that drive there car from Flagstaff to Phoenix just to have them service their car. Thank you, Camelback Toyota!!! More
by The Schneemans
Employees Worked With
Kim McKay, Richie Davidson, Chris Mill
May 05, 2016
West Ballard is "our advisor" at Camelback. Our reason for continuing to use Camelback Toyota revolves around West Ballard. We have purchased several autos at Camelback and will continue to rel Our reason for continuing to use Camelback Toyota revolves around West Ballard. We have purchased several autos at Camelback and will continue to rely on West for his experience and knowledge related to our automobile needs. More
by Frank6315
Employees Worked With
West Ballard
April 22, 2016
Always great Chris Mill always makes servicing my vehicle an easy experience. Goes out of his way to make every trip a positive one This last time, their shuttle Chris Mill always makes servicing my vehicle an easy experience. Goes out of his way to make every trip a positive one This last time, their shuttle driver even remembered exactly where I needed to get to, even though I have not seen him in almost six months. Very impressive as my workplace is well hidden and very easy to pass. More
by Walt Bartlow
Employees Worked With
Chris Mill
March 28, 2016
Very pleasant experience I felt like my service advisor did all he could to get my service covered under extended warranty, which made me happy. He also advised what work nee I felt like my service advisor did all he could to get my service covered under extended warranty, which made me happy. He also advised what work needed to be done and what could wait until next time, between that and the fair prices, I will be a returning customer. More
by evhead17
Employees Worked With
Jose Tijerino
March 23, 2016
Your can not beat the service and satisfaction at Camelback WE GET OUR VEHICLE SERVICED AT CAMELBACK TOYOTA. THEY ARE VERY PROMP, GET YOUR WORK DONE, TELL YOU OF OTHER WORK THAT NEEDS TO BE DONE THAT DAY OR AT WE GET OUR VEHICLE SERVICED AT CAMELBACK TOYOTA. THEY ARE VERY PROMP, GET YOUR WORK DONE, TELL YOU OF OTHER WORK THAT NEEDS TO BE DONE THAT DAY OR AT A LATER DATE IF YOU DO NOT HAVE TIME TO DO IT THAT DAY. B. SWIRID More
by Betty38
Employees Worked With
David Marentes
February 20, 2016
Camelback Toyota is the best! This is the best dealership I've ever used. I came here about 20 years ago and now I'm back again. They are respectful and timely. This is the best dealership I've ever used. I came here about 20 years ago and now I'm back again. They are respectful and timely. More
by PM696123
Employees Worked With
Carl Linter
