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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,080 Reviews
Call Service Center (602) 264-2841

4,080 Reviews of Camelback Toyota - Service Center

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November 01, 2024

My helper was amazing. Did an amazing job answered all of my questions all around super satisfying. More

by SAULBERMUDEZ4
Recommend Dealer
Yes
Employees Worked With
jeramiah
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Nov 04, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear your helper exceeded your expectations and provided great support. Your satisfaction means the world to us, and we look forward to continuing to serve you!

November 01, 2024

This dealership exceeded my expectations. By Service advisor Robert is the bomb.com. Seriously though, he did an excellent job of keeping me informed about the status of my vehicle and gettin More

by Jocelyn.braaten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert-My service advisor.
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Nov 04, 2024 -

Camelback Toyota responded

Jocelyn, we’re thrilled to hear about your positive experience! Robert is indeed a rockstar, and we’re glad he kept you informed. Thank you for choosing us, and we look forward to serving you again in the future!

November 01, 2024

The facility appeared neat and. clean. Fred was professional, courteous, and knowledgeable. He was friendly. More

by antoineannette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
fred
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Nov 04, 2024 -

Camelback Toyota responded

Antoine, thank you for your fantastic review! We're thrilled to hear that you found our facility clean and that Fred made such a positive impression. Our team strives to provide excellent service, and we appreciate your feedback!

October 31, 2024

Even though I had to wait for a few weeks to get the car I wanted, I did get it in the end More

by ARINDAM.DUTTAB89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfredo
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Nov 01, 2024 -

Camelback Toyota responded

Thank you for your understanding and patience! We're glad to hear that you ultimately received the car you wanted, even if it took a bit longer than expected. We strive to provide the best options for our customers, and it's rewarding to know that you’re satisfied with the outcome. We appreciate your support and hope you enjoy your new vehicle! If you need anything else, feel free to reach out!

October 31, 2024

Samuel Ramirez, was very atentive and dedicated to his work. He resolved 2 problems that I had I appreciated that he spoke my language. Very greatful for his help. Thank you. Joaquin Cazares More

by cazares1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel Ramirez
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Nov 01, 2024 -

Camelback Toyota responded

Thank you for your kind words! We're glad to hear that Samuel was attentive and dedicated in resolving your issues. It's great to know that his support made a positive impact on your experience. We appreciate your feedback and look forward to serving you again!

October 31, 2024

I received very friendly and attentive service from Damian, and he went the extra mile to educate me on one of the car features. More

by KTINAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lou Alsaadi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Camelback Toyota responded

Thank you for sharing your positive experience! We’re thrilled to hear that Damian provided you with friendly and attentive service and took the time to educate you about your car's features. We appreciate your feedback and look forward to assisting you again in the future!

October 31, 2024

Michelle was great. Very responsive and friendly. Also turned the service very quickly. Thank you More

by cactusrose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service - michelle P
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Nov 01, 2024 -

Camelback Toyota responded

Thank you for your kind words! We're delighted to hear that Michelle provided you with great service and that your experience was both responsive and friendly. We appreciate your feedback and look forward to serving you again in the future!

October 31, 2024

Michelle is great. Always informative, friendly and entertaining. 0 0 0 0 0 0 0 0 More

by EKOONTZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michelle patnoe
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Nov 01, 2024 -

Camelback Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that Michelle provided you with such great service. Her informative and friendly approach makes a difference, and we’re glad she could make your experience enjoyable. We look forward to seeing you again soon!

October 31, 2024

My service advisor, Ryan was awesome. Very, very nice got me in super fast and explained everything in detail More

by MESPEEDRACER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ryan schumaker
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Nov 01, 2024 -

Camelback Toyota responded

Thank you for your kind words! We're thrilled to hear that Ryan provided you with such awesome service and took the time to explain everything in detail. We appreciate your feedback and look forward to seeing you again soon!

October 31, 2024

Went in to replace driver side visor Had an appointment but still had to wait four hours for them to tell me they did not have it in stock. I’m over the road. Truck Driver hadn’t been home in three weeks a More

by WANDERINGIGEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
cammoron
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Nov 04, 2024 -

Camelback Toyota responded

We sincerely apologize for the inconvenience you experienced during your recent visit. It’s frustrating to wait and not have the necessary part in stock, especially when you're on a tight schedule. Please reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com. He would be more than happy to assist you and ensure we address your concerns promptly. Thank you for your understanding, and we appreciate your feedback.

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