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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,080 Reviews
Call Service Center (602) 264-2841

4,080 Reviews of Camelback Toyota - Service Center

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October 31, 2024

It’s hard to trust this dealer for maintenance. I come only out of convenience but on serval occasions I’ll pay for a service, such as tire rotation, I get the dealer won’t perform the work. It mak More

by amk276
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
none
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Nov 04, 2024 -

Camelback Toyota responded

We appreciate your feedback and understand your concerns regarding your recent experiences. Your trust is very important to us, and we want to ensure that your maintenance services are performed to the highest standards. Please reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com so we can address your concerns directly and make things right. Thank you for giving us the opportunity to improve!

October 31, 2024

I appreciated working with Michael. I’ve not always had good experiences here, but he seemed very honest and was very helpful. More

by janelle.tassart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michael in service
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Nov 01, 2024 -

Camelback Toyota responded

Thank you for your feedback! We're glad to hear that Michael was able to provide you with a positive experience and that you found him honest and helpful. We strive to improve and ensure that all of our customers feel valued. If there's anything more we can do to enhance your experience in the future, please let us know. We appreciate your trust in us and hope to serve you better moving forward!

October 30, 2024

My car was serviced in the amount of time they told me it would be complete. More

by PRB52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writers
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Oct 31, 2024 -

Camelback Toyota responded

Thanks! We're thrilled to hear you had a great experience with our service team. We always aim to keep our customers informed and satisfied. Looking forward to seeing you again soon!

October 30, 2024

The workers were remarkable and got my truck ready to go as fast as possible. More

by Garrett Jones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michelle
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Oct 31, 2024 -

Camelback Toyota responded

Garrett, thanks for the awesome feedback! We're thrilled to hear our team impressed you with their speed and service. Your satisfaction means a lot to us, and we look forward to assisting you again in the future!

October 30, 2024

Great service. Very friendly and professional. They complete their work on time as they have stated. More

by KARONCZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Miller
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Oct 31, 2024 -

Camelback Toyota responded

Thank you for your fantastic review! We're thrilled to hear you had a great experience with our team. Timely, friendly service is what we strive for, and your feedback motivates us to keep delivering excellence. Looking forward to serving you again!

October 30, 2024

Ted is a true asset to your team! He kept me informed in a timely manner. The tech team replaced an item accidentally broken. It took 4 days but they did a great job More

by tomczak_gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted Colter
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Oct 31, 2024 -

Camelback Toyota responded

Thank you for your fantastic review! We're thrilled to hear that Ted provided you with timely updates and that our tech team resolved the issue efficiently. Your satisfaction is our priority, and we appreciate your recognition of our team's efforts!

October 29, 2024

Wonderful services and help from Titus. We always appreciate him here at acertus transportation. Thank you. More

by JONNY.RAMOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titus Petty
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October 29, 2024

Damian provides the most amazing customer service. I appreciate all of my questions being answered, and I appreciate being kept in the loop on the status of my vehicle More

by Francesgalvan2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damian
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Oct 30, 2024 -

Camelback Toyota responded

Thank you for your fantastic feedback! We're thrilled to hear that Damian's customer service made such a positive impact on your experience. Keeping our customers informed is a top priority for us. We look forward to serving you again!

October 29, 2024

Apreciate convenient scheduling, our service adviser Q's, attention to detail, and courteous service he always provides. More

by JODYNell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quatarious
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Oct 30, 2024 -

Camelback Toyota responded

Thanks! We're thrilled to hear you enjoyed the convenient scheduling and attentive service from Q. Our team works hard to ensure a great experience, and your feedback means a lot. Looking forward to serving you again!

October 29, 2024

The quality service I get at Camelback, is what brings me back every time. Cesar Ojeda and his crew never disappoint More

by Dorey Carrillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Ojeda
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Oct 30, 2024 -

Camelback Toyota responded

Dorey, thank you for your fantastic review! We're thrilled to hear that Cesar and the team consistently provide you with quality service. Your loyalty means the world to us, and we look forward to welcoming you back again soon!

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