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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,081 Reviews
Call Service Center (602) 264-2841

4,081 Reviews of Camelback Toyota - Service Center

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October 18, 2024

The service center is very nice and clean. No issues waiting and there is also free wifi. More

by Mikey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Patnoe
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Oct 21, 2024 -

Camelback Toyota responded

Thanks for the awesome feedback, Mikey! We’re glad you enjoyed our clean facility and free Wi-Fi. Providing a comfortable experience is our priority. We look forward to seeing you again!

October 18, 2024

Great dealership and service team. Will be coming back for every service. Highly recommend for your service needs. More

by LAFONDITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lane
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Oct 21, 2024 -

Camelback Toyota responded

Thanks! We're thrilled to hear you had a great experience with our dealership and service team. Your recommendation means a lot to us. We look forward to seeing you again for your future service needs!

October 18, 2024

Cesar, the guys service the great job is explain me what the position doing and let me know what I need to fix and take care of it with a mechanic fixing my car and do the service thank you More

by ROSENDO_34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
lesli
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Oct 21, 2024 -

Camelback Toyota responded

Rosendo, thanks for the fantastic review! We're thrilled to hear that Cesar provided you with excellent service and clear explanations. Our team is always here to help ensure your car runs smoothly. We appreciate your support!

October 18, 2024

I drove away with the same problem I drove in with. Robert Gonzalez, my service advisor, helped get it straightened out with the technician. More

by Girlfriend25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no contact with these departments
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Oct 22, 2024 -

Camelback Toyota responded

We appreciate your feedback and are glad to hear that Robert was able to assist you. We're committed to improving our service and hope to resolve your issue more effectively next time. Thank you for bringing this to our attention! For any further assistance, please feel free to reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com.

October 18, 2024

The location looks great, the service was provided as expected and the customer service representative (Chase) did a great job. More

by MITCHELFN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
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Oct 21, 2024 -

Camelback Toyota responded

Thanks! We're thrilled to hear you had a great experience and that Chase stood out for you. We appreciate your support and look forward to welcoming you back soon!

October 18, 2024

Excellent. Saved me money. Robert was excellent. I don’t have anything else to say. More

by GEOFFREYCOOK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Gonzales
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Oct 21, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback, Geoffrey! We're thrilled to hear that Robert made such a positive impact and helped you save money. Your satisfaction means the world to us!

October 18, 2024

Professional, courteous, knowledgeable, efficient and honest. Peter Nguyen is always great to work with for service. Highly recommend. More

by gjreit01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Nguyen
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Oct 21, 2024 -

Camelback Toyota responded

Thanks for the fantastic review! We’re thrilled to hear about your positive experience with Peter. Our team strives to deliver the best service possible, and we appreciate your recommendation. Looking forward to serving you again!

October 18, 2024

Very helpful and extremely knowledgeable when it came to recommendations for fixing my car. Did not feel like there were unnecessary services or charges More

by noemail_6362516
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Rodriguez
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Oct 21, 2024 -

Camelback Toyota responded

Thanks for the fantastic review! We're thrilled to hear that our team provided you with helpful and honest recommendations. Your satisfaction is our priority, and we appreciate your support!

October 18, 2024

Always takes good care of me and my car. They get me in quickly and with respect for my time More

by SMJ1.43430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose’
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Oct 21, 2024 -

Camelback Toyota responded

Thanks! We’re thrilled to hear you had a great experience. Providing quick and respectful service is our top priority, and your feedback means a lot to us. We look forward to taking care of you and your car again soon!

October 17, 2024

Despite having Toyota Care, dealer tried to upsell me to the point of making Toyota Care illusory. Service agent was dismissive and disinterested. When I went to pick up vehicle after service little reg More

by rlbrrt7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Rodriguez
Report | Print
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