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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,083 Reviews
Call Service Center (602) 264-2841

4,083 Reviews of Camelback Toyota - Service Center

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October 17, 2024

They didnt put hub cap on one side other hub cap has a hole after tire rotation. Manager still not retuned my call even though I called first thing. More

by WGERICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager and Adam Pasang
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Oct 24, 2024 -

Camelback Toyota responded

It’s important to us that every detail of your visit is handled properly, and we regret any frustration caused by the lack of follow-up. We’d like to make this right and get this resolved for you. Please reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com so he can address this situation personally and ensure everything is taken care of.

October 17, 2024

Best service I’ve had in a long time. The service advisor I had, Lee, was fantastic! More

by DustinP8116
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee "The Reverend" Harris
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Oct 21, 2024 -

Camelback Toyota responded

Thanks for the awesome feedback, Dustin! We're thrilled to hear about your great experience with Lee. Our team strives to provide top-notch service, and it’s fantastic to know it made a difference for you. We look forward to serving you again!

October 17, 2024

Adam service advisor was very courteous, professional and knowledgeable. Everything clean, garage, bathroom and lounge area. More

by tovya616
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam service advisor
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Oct 21, 2024 -

Camelback Toyota responded

Thank you for your fantastic review! We're thrilled to hear about Adam's exceptional service and our clean facilities. We strive to create a welcoming environment for all our customers, and your feedback means a lot to us!

October 17, 2024

Easy process to set the appointment and they go me in and out in a timely manner More

by M.BEALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jerimiah johnson
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Oct 21, 2024 -

Camelback Toyota responded

Thanks for the great feedback! We’re thrilled to hear that you found our appointment process easy and efficient. We always strive to provide a seamless experience. Looking forward to seeing you again soon!

October 17, 2024

Very professional very informative and I recommend Robert for future services Was able to get me a good deal on replacement of my tires More

by siouxpersonny
Recommend Dealer
Yes
Employees Worked With
Robert
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October 17, 2024

Michelle Patnoe is a great Service advisor very professional keeps me notified of everything going on and takes care of me. Recommend her to everyone I meet. More

by siouxpersonny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Patnoe
Report | Print
Oct 21, 2024 -

Camelback Toyota responded

Thank you for the fantastic feedback! We're thrilled to hear that Michelle provided such exceptional service. Your recommendation means a lot to us, and we’re glad to have you as part of our community!

October 16, 2024

Great customer service. Representative was very informative and nice. His recommendations were great and actually made sense. More

by PAULPR18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Moreno
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October 16, 2024

It was quickly done and without issues. Highly recommend. Yeeeeees yes yes yes yes yes More

by ivmise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Oct 18, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear you had a smooth experience and appreciate the recommendation. Your enthusiasm truly made our day!

October 16, 2024

Cammeon Clark was the best customer service representative I have ever had the pleasure and privilege of dealing with. He is excellent, he deserves a promotion and a raise. More

by anthonyclark500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cammeron Clark
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Oct 18, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback, Anthony! We're thrilled to hear about your positive experience. Our team is dedicated to providing top-notch service. We appreciate your support!

October 16, 2024

Friendly people and quick service free coffee and free water is a plus thank you More

by puppy.paws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert in service
Report | Print
Oct 18, 2024 -

Camelback Toyota responded

Thank you for your positive feedback! We're thrilled to hear you enjoyed our friendly service and quick turnaround. We're glad you appreciated the free coffee and water—it’s our way of making your visit more comfortable. We look forward to seeing you again soon!

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