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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,082 Reviews
Call Service Center (602) 264-2841

4,082 Reviews of Camelback Toyota - Service Center

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October 16, 2024

I’ve only been to your service center once and I can’t rate it fairly yet. I wasn’t please on my last visit at all. More

by rsalazar67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Camelback Toyota responded

Thank you for sharing your experience with us. We understand that your recent visit didn’t meet your expectations, and we appreciate your honesty. Since you’ve only been here once, we'd love the opportunity to improve your future visits. To discuss your experience in more detail and ensure we address any concerns, please reach out to Emilio Tapia, our Service Manager, at 623-523-6281.

October 16, 2024

Quatrains was great! Friendly, efficient and communicated everything in a timely manner. Thanks so much! More

by lisarmarcus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
RJ Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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October 15, 2024

Quick turn around time and a polite service crew. Will be back for next repairs More

by ANDREAALCARAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
Report | Print
Oct 15, 2024 -

Camelback Toyota responded

Thanks, Andrea! We’re thrilled to hear you had a great experience with our team. Quick service and polite staff are what we strive for. Looking forward to assisting you with your next repairs!

October 15, 2024

Can Santa Margarita and Camelback Toyota link share service history? I would like service discounts to be greater and declined some service because of this. Happy to visit but the chat lady would not s More

by magliberty
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service Dept
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Oct 15, 2024 -

Camelback Toyota responded

We're thrilled to hear you had a great experience overall. We're looking into the service history linking and scheduling concerns you mentioned. Your insights help us improve, so we appreciate you sharing them!

October 15, 2024

The service from Robert Gonzalez is the reason why I keep coming back for service on my vehicles More

by JTSMITTY9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
none
Report | Print
Oct 15, 2024 -

Camelback Toyota responded

We're thrilled to hear that Robert's service keeps you coming back! Your loyalty means a lot to us, and we’re glad to have you as part of our community. Looking forward to serving you again!

October 15, 2024

Knowledge was excellent. Battery was not working. Had cell that was dead. Thanks for the service. More

by rrafael05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
mitchelle
Report | Print
Oct 15, 2024 -

Camelback Toyota responded

Thank you for the fantastic review! We're glad to hear you found our knowledge helpful. We apologize for the battery issue and appreciate your understanding. Your feedback helps us improve, and we’re here to ensure you have a great experience next time!

October 15, 2024

The professionalism by my service provider Michael Kane was excellent he was very knowledgeable on the maintenance requirements of the vehicle. More

by JOESCLAY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Kane
Report | Print
Oct 15, 2024 -

Camelback Toyota responded

We're thrilled to hear that Michael provided you with excellent service and valuable knowledge about your vehicle's maintenance. Your satisfaction is our top priority!

October 15, 2024

Cameron did a great job having our car worked on The source of moment . Bad Battery under warranty Ty. More

by SHARONAZNALC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
cameron
Report | Print
Oct 15, 2024 -

Camelback Toyota responded

We're glad to hear Cameron took great care of your car. If you have any more insights or suggestions, we'd love to hear them. Your experience helps us improve!

October 15, 2024

Great service , all the time I’m happy to go to camelback Toyota for maintenance More

by 5205102425leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jorge rodriguez
Report | Print
Oct 15, 2024 -

Camelback Toyota responded

Thanks, Leo! We're thrilled to hear you consistently enjoy our service at Camelback Toyota. Your satisfaction is our top priority, and we look forward to continuing to meet your maintenance needs. See you next time!

October 15, 2024

Ryan Schumacher was so pleasant to deal with and very efficient. He explained everything well and service was done in a timely manner. More

by linasusi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Schumacher
Report | Print
Oct 15, 2024 -

Camelback Toyota responded

We're thrilled to hear that Ryan provided you with excellent service. Our team prides itself on efficiency and clear communication, so it’s great to know we met your expectations. We appreciate your feedback!

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