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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,082 Reviews
Call Service Center (602) 264-2841

4,082 Reviews of Camelback Toyota - Service Center

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October 15, 2024

My service provider, Brandon, did a great job! Very professional and punctual. Communicated throughout my wait time. Thank you! More

by LANDPORSHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
brandon.
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Oct 16, 2024 -

Camelback Toyota responded

We're thrilled to hear about your positive experience with Brandon. Professionalism and communication are key for us, and it's great to know he delivered. We appreciate your feedback and look forward to serving you again!

October 15, 2024

Ryan was welcoming and did a great job overall. I highly recommend him for such great service. More

by ANALOPEZ24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Oct 18, 2024 -

Camelback Toyota responded

Thanks, Ana! We're thrilled to hear about your positive experience with Ryan. Our team strives to provide exceptional service, and it's great to know we hit the mark. We appreciate your recommendation and look forward to serving you again!

October 15, 2024

Very efficient service! Hands on! Easy to deal with! Met all my needs and went above and beyond! More

by DVASSILIOU78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Chan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

Camelback Toyota responded

Thanks! We're thrilled to hear you had such a positive experience. Our team always aims to go the extra mile, and your feedback truly motivates us to keep delivering top-notch service. We look forward to serving you again soon!

October 15, 2024

Robert Gonzales is the best service advisor ever. He goes above and beyond to help! More

by CAMELBACKCOLLISION
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
robert gonzales
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Oct 18, 2024 -

Camelback Toyota responded

Thank you! We're thrilled to hear that Robert made such a positive impact on your experience. Our team strives to go above and beyond, and we're glad to know Robert delivered exceptional service. Your support means a lot to us!

October 15, 2024

Friendly , professional and helpful on the ball and consistent and explained procedures and charges of all auto services More

by JBEARTHECLAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The only person I came in contact with was Mr. Nujguen
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Oct 18, 2024 -

Camelback Toyota responded

We’re thrilled to hear you had a great experience with our team. Providing helpful and clear service is our priority, and we appreciate your feedback. Looking forward to seeing you again!

October 15, 2024

Cameron was great. First time I got someone that didn't xxxxxxxx me like everyone i have delt with in the past More

by Nascar48
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
Report | Print
Oct 15, 2024 -

Camelback Toyota responded

We're thrilled to hear that Cameron provided you with a refreshing experience. We always strive to deliver genuine service, and it’s great to know we hit the mark with you! Looking forward to serving you again soon.

October 15, 2024

To long of a wait for oil change 3& 1/2 hours almost 4 hours. More

by birdhouse210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Oct 16, 2024 -

Camelback Toyota responded

A 3½-hour wait is definitely longer than expected, and we understand how frustrating that can be. We aim to make each visit as efficient as possible, so your comments are important to us as we work to improve. If you'd like to discuss this further or if there's anything we can do to address your concerns, please feel free to reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com.

October 15, 2024

Finish the work I had to schedule, but no one seems to know how to use CarPlay little frustrating More

by KEOGHSTEVENS12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent
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Oct 15, 2024 -

Camelback Toyota responded

Thanks for the feedback, Keogh! We’re glad to hear you finished your work. We understand the frustration with CarPlay and are continuously working to improve our support. Your experience is valuable to us, and we appreciate your patience!

October 15, 2024

Service rep. was very pleasant and professional. All the work I wanted done was completed. More

by linasusi
Recommend Dealer
Yes
Employees Worked With
Brandon
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October 14, 2024

The environment was good. Every one was helpful. I was greeted with smiles and a people were in a good mood. I got assistance right away and on time for my appointment. Overal More

by SHINE.BLANCA.SHINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service department
Report | Print
Oct 15, 2024 -

Camelback Toyota responded

We're thrilled to hear you had such a positive experience with our team. Creating a welcoming atmosphere is a top priority for us, and your feedback truly brightens our day. We look forward to seeing you again soon!

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