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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,082 Reviews

4,082 Reviews of Camelback Toyota - Service Center

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October 12, 2024

I am extremely disappointed in this dealership. I went in for a routine oil change, and then feel pressured into doing services that are unnecessary. On top of that, we I went to pay my invoice, th More

by markevent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Oct 15, 2024 -

Camelback Toyota responded

It’s concerning to hear about the pressure you felt to purchase additional services and the unexpected credit card fee. We value our long-term customers like you and want to ensure your concerns are addressed. We invite you to reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com. He would be more than happy to discuss your experience and work towards a resolution.

October 11, 2024

Excelente servicio. La mejor atención siempre. Muchas gracias a Mauro que en cada visita hace hasta lo imposible por que el servicio y la atención sean siempre el mejor More

by DAYRONAQUINO86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mauro
Oct 14, 2024 -

Camelback Toyota responded

¡Nos encanta saber que has tenido experiencias positivas con Mauro! Nuestro equipo está comprometido en ofrecer un servicio de primera, y es genial saber que eso se refleja en tus visitas. ¡Esperamos verte de nuevo pronto!

October 11, 2024

Mike Romero is the reason why I keep traveling all the way from Tolleson. I know Avondale Toyota is closer to me, but the service Mike provided is always excellent and he goes above and beyond. Thank you More

by Jose M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Romero
Oct 14, 2024 -

Camelback Toyota responded

Jose, we’re thrilled to hear about your positive experience with Mike! It’s great to know his dedication keeps you coming back. We appreciate your loyalty and look forward to serving you again soon!

October 11, 2024

Mike Romero always gets the quality work done. Thank you!!!!!! Expected more to be done but I know he did what he could do. More

by KANABAR78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Romero
Oct 14, 2024 -

Camelback Toyota responded

Thanks for sharing your thoughts! We're glad to hear you appreciated Mike's quality work. We always strive to meet expectations and value your feedback as we continue to improve our services. Looking forward to serving you even better next time!

October 11, 2024

Quick service and the service guy Frank was very communicative with me about my vehicle More

by SAIVISH25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank
October 11, 2024

Amazing service, communication on point. Fast, reliable service, efficient. Service advisor was very helpful with explaining the process. More

by youitimothy3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titus Petty
October 11, 2024

Service was done efficiently and with care. Peter was very very very polite and informative. More

by briggsabol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Nyguen
Oct 14, 2024 -

Camelback Toyota responded

We're thrilled to hear that you had such a positive experience with our service and that Peter provided you with the care and information you needed. Your feedback means a lot to us!

October 11, 2024

My vehicle was serviced on 10/10/24. My service advisor,Michelle Patnoe, scheduled my service for a time and date that worked with my schedule. Thank you Michelle. More

by JCCAMPBELL4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Patnoe
Oct 14, 2024 -

Camelback Toyota responded

Thanks! We’re thrilled to hear about your positive experience with Michelle. Our team strives to provide convenient and effective service for all our customers. Your feedback is greatly appreciated!

October 11, 2024

Great work, will be back Jose your team did a good job. Thanks again for everything. More

by daviddesjardin3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jose
October 11, 2024

Very much professional and coordinated service center. The staff members are good and they all try to go deep into the issues and solve the problems of the cars.I like this location and always take my cars More

by Bhuwan Baral
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Ajayi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Camelback Toyota responded

We’re thrilled to hear you had such a positive experience with our team. Our staff takes pride in providing professional and thorough service, and your feedback means a lot to us. We look forward to seeing you again for your car repair needs!

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