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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,079 Reviews
Call Service Center (602) 264-2841

4,079 Reviews of Camelback Toyota - Service Center

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October 11, 2024

They are very nice friendly until you go back with questions. My salesperson even said he no longer worked there. When I called the facility and asked for a manager they asked “would you like to talk More

by .
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steven King
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Camelback Toyota responded

It's concerning to hear about the confusion regarding your salesperson and the communication challenges you've faced. We strive to provide clear and supportive service to all our customers, and we regret that we fell short in your case. We would like to address your concerns directly and ensure that you receive the assistance you need. Please reach out to Katrina Coscarelli, our Client Relations Director, at kcoscarelli@camelbacktoyota.com.

October 11, 2024

Good welcoming but I think it’s kinda take so long I was waiting for almost 4 hours but it’s ok More

by dulraksmeypich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Latour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maliq Osbourne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eber Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eddie Mkpanam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eleazar Leija
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Lazcano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kai Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Abe Mendivil
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Camelback Toyota responded

We're glad you felt welcomed, but we apologize for the long wait. We're constantly working on improving our service speed and appreciate your patience. Hope to see you again soon!

October 10, 2024

Thank you Damien for exceptional service. Accurate estimate and a great deal on tires. Will definitely be coming back again. More

by SGK1067
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien holloway
Report | Print
Oct 11, 2024 -

Camelback Toyota responded

We’re thrilled to hear you had such a positive experience with Damien! Our team is dedicated to providing accurate estimates and great deals. We can’t wait to welcome you back for your next visit!

October 10, 2024

Lane is an incredible employee for Camelback Toyota, always professional, trustworthy, efficient, honest and cordial. More

by GMAN4LIFE0709
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lane
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Oct 11, 2024 -

Camelback Toyota responded

Thank you for your fantastic review! We’re thrilled to hear about your positive experience with Lane. Our team strives to provide top-notch service, and it’s great to see that reflected in your feedback! We appreciate your support.

October 10, 2024

Cesar was very attentive. He knows the value of customer service. My car was serviced promptly and correctly, including a vehicle recall. More

by RUTHFOWLER55
Recommend Dealer
Yes
Employees Worked With
Cesar
Report | Print
Oct 11, 2024 -

Camelback Toyota responded

Thank you, Ruth! We're thrilled to hear about your positive experience with Cesar. Our team is dedicated to providing top-notch service, and it's great to know we met your expectations. We appreciate your feedback and look forward to serving you again!

October 10, 2024

Everything was done in a timely matter. Gave me options on services that were past due and its importance but with any pressure just education on what I do need . More

by Domiweeks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Damien
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Oct 11, 2024 -

Camelback Toyota responded

We're thrilled to hear you appreciated our timely service and informative approach. Helping our clients understand their options is our priority, and it's great to know you felt no pressure. Your satisfaction motivates us to keep delivering the best!

October 10, 2024

Very happy with the sales and service departments, the service writer Andre and salesman Michael Tommasino More

by ROXTOMMAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Tommasino
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Oct 11, 2024 -

Camelback Toyota responded

We're thrilled to hear you had a great experience with our sales and service teams. Andre and Michael appreciate the shout-out! Your satisfaction is our priority, and we look forward to serving you again.

October 10, 2024

The negligence of the mechanic shop and service rep’s misguidance caused our 2020 toyota corolla to catch on fire and is now not operable More

by RKRIZIA22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron Arce
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October 10, 2024

I have been coming to camelback Toyota for about 13 years it is the best service nobody con compete with them. More

by lilianavaldez372014
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
michael
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Oct 11, 2024 -

Camelback Toyota responded

Thank you, Liliana! We’re thrilled to hear you’ve been with us for 13 years. Your loyalty means the world to us, and we’re committed to providing the best service possible. We look forward to continuing to exceed your expectations!

October 10, 2024

Chase was very nice and great man, he helped a lot and answered all my questions More

by ZIYADTARIQ2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
Report | Print
Oct 11, 2024 -

Camelback Toyota responded

Thanks for sharing your experience, Ziyad! We're thrilled to hear that Chase provided such excellent assistance. Our team is dedicated to ensuring you have the best support possible. We appreciate your feedback and look forward to serving you again!

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