Back

Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,081 Reviews

4,081 Reviews of Camelback Toyota - Service Center

Sort by
September 24, 2024

Over priced. The man at the emissions center laughed when I told him what it cost to reset a drive cycle. $440 was way out of line for a problem caused by the man More

by Stop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jorge Rodriguez
Sep 27, 2024 -

Camelback Toyota responded

We understand your concerns regarding pricing and appreciate your insights. We strive to provide fair and competitive pricing, and it's clear that we fell short in your experience. To address your specific concerns and discuss potential solutions, we encourage you to reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com. He will be more than happy to assist you and ensure that your experience is addressed appropriately.

September 24, 2024

Aaron Arce, who is in the Service Department, has been my advisor for some time. He is awesome! His customer service skills are on point, including communication and attention to his clients. Thank you! More

by JOECOLETTI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Arce Service Department
Sep 25, 2024 -

Camelback Toyota responded

Joe, we're thrilled to hear about your positive experience with Aaron! Our team takes pride in providing excellent service, and it’s great to know that Aaron's dedication made an impact. Thank you for sharing your feedback!

September 24, 2024

Open to service, attentive and accommodating service. This visit I was assigned Titus as an advisor, but I wanted to work with Adam so the guy that checked me in on arrival, stated the adjustment was pos More

by SML_6730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept. - Adam
September 24, 2024

Excellent service and service rep. Was pleased with service and will continue to return to service department. More

by golna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samuel in service dept
Sep 25, 2024 -

Camelback Toyota responded

Thank you for your fantastic review! We're thrilled to hear you had such a positive experience with our service team. Your continued support means the world to us, and we look forward to seeing you again soon!

September 24, 2024

I purchased two cars from camelback toyota and was very happy with their service. Stupidly, I went somewhere else for my next two Toyotas. I’ve owned 7 in total. I will be returning to Camelback next time. More

by Seeker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure who i worked with
Sep 25, 2024 -

Camelback Toyota responded

Thanks! We're thrilled to hear about your positive experiences with us. We appreciate your loyalty and can't wait to welcome you back for your next Toyota. Your support means a lot to our team!

September 24, 2024

Very quick and easy. Very comfortable wait and helpful employees. Best Toyota in the valley More

by Sebastian Martens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
tim
September 23, 2024

The Service Advisor, Ryan was rude. I was doing transmission fluid change for my toyota corolla and told him I have Service coupons. Initially , he seemed very friendly and helpful. But More

by Ashraf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept.
Sep 27, 2024 -

Camelback Toyota responded

We're disappointed to hear about your recent experience and the concerns regarding your service bill. It’s important to us that every customer feels valued and respected throughout their visit. We'd like to make sure this issue is addressed properly. Please reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com so we can take a closer look and work to resolve this matter to your satisfaction.

September 22, 2024

My Toyota Highlander is old (I’ve had it 15 years). I trust Camelback Toyota to give me good advice on what routine maintenance is needed. The service advisors are helpful and easy to reach. More

by Jsb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
Sep 23, 2024 -

Camelback Toyota responded

Thanks! We’re thrilled to hear you’ve had a positive experience with our service team. Trust is key, especially with a long-time vehicle like your Highlander. We appreciate your loyalty and look forward to continuing to provide you with great service!

September 22, 2024

service and contact was great and i was well informed over the whole process of them taking care of my vehicle. More

by AGUILERAMARIAGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titus
Sep 23, 2024 -

Camelback Toyota responded

Thank you! We’re thrilled to hear you had a great experience with our service and communication. Keeping you informed is our priority, and we appreciate your feedback. Looking forward to assisting you again!

September 22, 2024

Service advisor lane is awesome, very polite. They are fast and do good work. I will definitely return. More

by josefj7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lane
Sep 23, 2024 -

Camelback Toyota responded

We’re thrilled to hear that you had such a positive experience with our service advisor lane! Our team strives to provide quick and friendly service, and it’s great to know we hit the mark. We look forward to welcoming you back soon!

...
94
...