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Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,085 Reviews
Call Service Center (602) 264-2841

4,085 Reviews of Camelback Toyota - Service Center

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September 23, 2024

The Service Advisor, Ryan was rude. I was doing transmission fluid change for my toyota corolla and told him I have Service coupons. Initially , he seemed very friendly and helpful. But More

by Ashraf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Dept.
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Sep 27, 2024 -

Camelback Toyota responded

We're disappointed to hear about your recent experience and the concerns regarding your service bill. It’s important to us that every customer feels valued and respected throughout their visit. We'd like to make sure this issue is addressed properly. Please reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com so we can take a closer look and work to resolve this matter to your satisfaction.

September 22, 2024

My Toyota Highlander is old (I’ve had it 15 years). I trust Camelback Toyota to give me good advice on what routine maintenance is needed. The service advisors are helpful and easy to reach. More

by Jsb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase
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Sep 23, 2024 -

Camelback Toyota responded

Thanks! We’re thrilled to hear you’ve had a positive experience with our service team. Trust is key, especially with a long-time vehicle like your Highlander. We appreciate your loyalty and look forward to continuing to provide you with great service!

September 22, 2024

service and contact was great and i was well informed over the whole process of them taking care of my vehicle. More

by AGUILERAMARIAGG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Titus
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Sep 23, 2024 -

Camelback Toyota responded

Thank you! We’re thrilled to hear you had a great experience with our service and communication. Keeping you informed is our priority, and we appreciate your feedback. Looking forward to assisting you again!

September 22, 2024

Service advisor lane is awesome, very polite. They are fast and do good work. I will definitely return. More

by josefj7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lane
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Sep 23, 2024 -

Camelback Toyota responded

We’re thrilled to hear that you had such a positive experience with our service advisor lane! Our team strives to provide quick and friendly service, and it’s great to know we hit the mark. We look forward to welcoming you back soon!

September 22, 2024

Very efficient, good service , I would highly recommend Toyota to my friends and co workers More

by Joy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
service
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Sep 23, 2024 -

Camelback Toyota responded

Joy, thank you for your fantastic feedback! We're thrilled to hear you had a great experience with our service. Your recommendation means a lot to us, and we’re here whenever you or your friends need assistance.

September 21, 2024

Jeremiah was prompt and professional I will be asking specifically for him again in the future. Thank you very much Richard Getzen More

by RICH82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jeremiah
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Sep 23, 2024 -

Camelback Toyota responded

Thanks for the fantastic feedback! We're thrilled to hear that Jeremiah made such a positive impression. We look forward to serving you again soon!

September 20, 2024

Very professional and courteous. They would speed us through documents but explained every detail. If i even looked puzzled, they explained in a different way. Definitely a five sta More

by ZEEBELLY
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 20, 2024

Michelle Patnoe is an excellent advisor and I try to make sure she is available every time I bring in one of our cars. I am always impressed by the exceptional service at Camelback Toyota, and I will contin More

by VICIOUSWARGOOSE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Patnoe
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Sep 23, 2024 -

Camelback Toyota responded

Thanks! We're thrilled to hear you consistently receive exceptional service from Michelle and our team. Your loyalty means a lot to us, and we look forward to serving you and your cars in the future!

September 20, 2024

The service was better, my car was done at the exact time I was told to wait More

by baloo_goke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
jose Tijerino
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Sep 23, 2024 -

Camelback Toyota responded

Thanks for the feedback! We’re thrilled to hear that you were pleased with the service and timely completion of your car. Your satisfaction is important to us, and we appreciate your support!

September 20, 2024

Q was courtios and helpful. All went easy. I don't like the automated system. More

by DTCRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Q service
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