Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Camelback Toyota - Service Center

Phoenix, AZ

4.6
4,085 Reviews
Call Service Center (602) 264-2841

4,085 Reviews of Camelback Toyota - Service Center

Sort by
September 12, 2024

The continue profesional service ,respect and advise we have gotten from Mike Romero for the last twenty years as not changed-Mike doesn’t ever get old he has been getting better More

by RAYMOND.RETIZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Romero
Report | Print
Sep 17, 2024 -

Camelback Toyota responded

Thank you for your wonderful review! We're thrilled to hear that Mike has consistently provided you with professional, respectful, and valuable service over the past twenty years. It's fantastic to know that his dedication and expertise continue to improve and meet your expectations. We truly appreciate your loyalty and look forward to many more years of exceptional service with Mike and our team!

September 12, 2024

This dealership is a great place to go, even living in flagstaff. I still come down here for service More

by PATRICKLONG3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Ajayi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 17, 2024 -

Camelback Toyota responded

Thank you for your kind words! We're delighted to hear that you make the trip from Flagstaff for our service. Your trust and loyalty mean a lot to us. If there's anything more we can do to make your visits even better, please let us know. We look forward to serving you again!

September 12, 2024

Dealer was very respectful,helpful,and Professional. .When I.go for another service,I will be requesting him again..2 thumbs up! More

by CHRISTINAJOSYTEWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamal.
Report | Print
Sep 17, 2024 -

Camelback Toyota responded

Thank you so much for your positive feedback! We're thrilled to hear that you had a respectful and professional experience. It's great to know you'll be requesting us for your next service visit. We look forward to assisting you again soon!

September 12, 2024

When my car is in the shop I still need transportation and they always have a rental to meet that need More

by bbeason2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Sep 17, 2024 -

Camelback Toyota responded

Thanks for sharing your experience! We're thrilled to hear that our rental service has been a reliable solution for you while your car is in the shop. Your satisfaction is our priority, and we appreciate your support!

September 11, 2024

It was awful I made my appointment twice no one ever had me in their books and then my vehicle was miss diagnosed saying I needed this part when my vehicle doesn’t even take that part and saying my vehicle More

by Juliemhill7
Recommend Dealer
No
Employees Worked With
service department
Report | Print
Sep 16, 2024 -

Camelback Toyota responded

We understand your frustration with the appointment and diagnosis issues. To address these concerns and provide a resolution, please reach out to Jimmy, our Service Manager, at cbtservice@vtaig.com. He will work with you to resolve the situation and ensure your vehicle receives the proper care it needs. We appreciate your patience and look forward to assisting you.

September 11, 2024

Lee Harris is the best service advisor at Camelback Toyota. Thank you for your work More

by TADALKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Sep 17, 2024 -

Camelback Toyota responded

Thank you for your wonderful feedback! We’re delighted to hear that Lee made such a positive impression on you. We’ll be sure to pass along your kind words to him. If there’s anything more we can do for you in the future, please don’t hesitate to let us know. We appreciate your support and look forward to serving you again!

September 11, 2024

I misheard in the call that my appointment was at 4:30 and when I got there at 4:25 I pull up my text messages and shortly realized that it says 12:30 but they were still able to take me in and finish in More

by CISNEROS.D1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
adam
Report | Print
Sep 17, 2024 -

Camelback Toyota responded

Thank you for sharing your experience! We’re glad we could accommodate you despite the mix-up with your appointment time. It’s great to hear that we were able to complete your service promptly. If you have any more questions or need assistance in the future, please don’t hesitate to reach out. We appreciate your understanding and look forward to serving you again!

September 09, 2024

Chase did an Awsome job taking care of me as usual. He has excellent customer service skills and always puts the customer first. More

by sandovalroyjames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase Jim
Report | Print
Sep 13, 2024 -

Camelback Toyota responded

Thank you for the great review! We're thrilled to hear that Chase consistently provides excellent service and puts the customer first. We’ll be sure to pass along your kind words to him. We appreciate your continued trust in us and look forward to serving you again!

September 09, 2024

Tire gauge pressure repair estimate was $200. During the repair, an additional $240 charge for a tire sensor. After 4.5 hours, the tire sensor light was still on. Ryan said that it should go o More

by janicet1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Schumaker
Report | Print
Sep 16, 2024 -

Camelback Toyota responded

We understand your frustration with the repair process and the unexpected changes in estimates. We strive to provide transparent and reliable service, and it's clear that we fell short in this instance. To address your concerns and find a resolution, we encourage you to contact Jimmy, our Service Manager, at cbtservice@vtaig.com. He will be able to review your case in detail and work towards a satisfactory solution.

September 09, 2024

Samual was great to work with and the facility was very impressive. All around great experience. More

by SNATASAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
samuel ramirez
Report | Print
Sep 13, 2024 -

Camelback Toyota responded

Thank you for your wonderful review! We’re thrilled to hear that Samuel provided great service and that you were impressed with our facility. It’s fantastic to know you had an all-around great experience. If you need anything else, please don’t hesitate to reach out. We look forward to seeing you again!

1
...
98
99
100
...
409