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Campbell Ford
Niles, MI
2,051 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,051 reviews
June 21, 2025
They are good. Nice people. Worked with Ronnie. Worked hard to make sure I got the vehicle I needed and wanted. Nice people. Worked with Ronnie. Worked hard to make sure I got the vehicle I needed and wanted. More
by angelitaaguirre60
Employees Worked With
June 21, 2025
Your Staff did a great job in installation of the tires and the alignment. It's comforting to know you have qualified people performing to hi standards. and the alignment. It's comforting to know you have qualified people performing to hi standards. More
by GRAUJJ
Verified CustomerJune 20, 2025
I appreciate the fact that Camp ell Ford will send someone out directly to where I work to change the oil and rotate the tires on my vehicle. Mechanic was friendly and clean. I appreciated his work! someone out directly to where I work to change the oil and rotate the tires on my vehicle. Mechanic was friendly and clean. I appreciated his work! More
by KEV2021
Employees Worked With
June 20, 2025
Great communication and prompt service! Friendly and Competent. Offered a discount on next oil change! Friendly and Competent. Offered a discount on next oil change! More
by CHRISTINEROHR2020
Employees Worked With
June 19, 2025
Campbell Ford's mobile service was off the charts great. Super professional guy that fixed a recall and then aired up all of my tires before leaving. Really great experience. Super professional guy that fixed a recall and then aired up all of my tires before leaving. Really great experience. More
by OKCBIRD
Employees Worked With
June 19, 2025
Easy pick-up and delivery. Good communication. Quality workmanship. I plan to have most, if not all, of my service done at Campbell Ford. Good communication. Quality workmanship. I plan to have most, if not all, of my service done at Campbell Ford. More
by carol8122
June 19, 2025
I brought my f250 there for a new key. Through no fault of the local staff, they could not complete the work due to a Ford wide computer failure. I can’t remember the name but the custo Through no fault of the local staff, they could not complete the work due to a Ford wide computer failure. I can’t remember the name but the customer service employee contacted me before I left and offered to have a mobile crew come to my home, about 25 miles away, next day. The mobile crew came out about 8:00am next morning and completed the work. Outstanding! I will take my truck to Campbell instead of Seimams even though I live within 3 mile of that dealership. More
by Mark
June 19, 2025
I always have a great experience working with Colin. I know I can trust them with my vehicles and I wouldn’t take my cars anywhere else. They help me with whatever issues I have pop up. I know I can trust them with my vehicles and I wouldn’t take my cars anywhere else. They help me with whatever issues I have pop up. More
by jchecca
Employees Worked With
June 19, 2025
Always prompt and friendly. Haven’t had any issues. Nice waiting area with drinks, snacks, charging and laptop stations and kids play area. Haven’t had any issues. Nice waiting area with drinks, snacks, charging and laptop stations and kids play area. More
by JULIA.DUSCHEK
June 18, 2025
Everything was explained well. They took care of my truck quickly and were ready for me at my appointment time. They took care of my truck quickly and were ready for me at my appointment time. More
by mickycrane
