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Campbell Ford

Niles, MI

4.7
2,506 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 2,506 reviews

March 24, 2026

Chris had excellent customer service and was very friendly! I forgot to give him a tip. More

by vulnaviawash
Recommend Dealer
Yes
Employees Worked With
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gamez
Mar 24, 2026 -

Campbell Ford responded

What a pleasure to hear that Chris’s friendly service stood out during your Ford Edge visit. We appreciate you sharing your kind thoughts and please know tips are not necessary. Thank you for the five-star review, and we look forward to serving you again soon.

March 23, 2026

Good car buying experience, straight forward negotiations, up front pricing, no "I'll have to check with my manager". More

by Randy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2026 -

Campbell Ford responded

It’s great to know your Ford Maverick purchase was straightforward with transparent pricing. Thank you for pointing out the efficiency of our negotiation process. We hope you enjoy every drive in your new Maverick!

March 23, 2026

Great sales experience, I have purchased multiple new Ford's with Jean and she always finds me the exact vehicle I am looking for. Service department is easy to deal with and does great work. More

by DAVID.RITSEMA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
"Mean" Jean Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2026 -

Campbell Ford responded

Thank you for choosing us for your latest Ford Explorer. “Mean” Jean will be thrilled to know you appreciate her commitment to finding exactly what you want, and our service team is grateful for your kind words about their work. We look forward to assisting you again.

March 22, 2026

We are very pleased widh Cambell Ford. Their service is excellent and their salesman, Erik Blad is the salesperson we have used. He is a kind, happy, one of a kind salesmen. He isn't pu More

by bettyhabdas78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2026 -

Campbell Ford responded

Thank you for the perfect rating and for highlighting Erik’s friendly and knowledgeable approach. We’re pleased that our trouble truck’s visit to Rolling Prairie made your Maverick’s service so convenient.

March 21, 2026

They came to my house to address a recall notice on my new truck. I've never had that level of service before. Outstanding customer service. More

by weimstar
Recommend Dealer
Yes
Employees Worked With
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gamez
Mar 21, 2026 -

weimstar responded

Chris was a great representative of your dealership. I could not be happier with the professionalism and expert work he performed on my truck!

Mar 23, 2026 -

Campbell Ford responded

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

March 21, 2026

Very simple interaction with sales and financing. No xx, just straightforward pricing. Campbell Ford is the reason why I'm driving a Ford, I was always a Chevy man but with their customer service fro More

by PHILAGEG
Recommend Dealer
Yes
Employees Worked With
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lares
Mar 21, 2026 -

Campbell Ford responded

Thanks for sharing your thoughts on your leasing experience with our team. We’re glad our straightforward approach to pricing, sales, financing, and maintenance made everything easy. We appreciate your loyalty and look forward to helping you with future Ford vehicles.

March 20, 2026

Good It was a good experience and I recommend Campbell Ford I'm done I'm done More

by schuring4
Recommend Dealer
Yes
Employees Worked With
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Lares
Mar 20, 2026 -

Campbell Ford responded

Thank you for recommending us and letting us know you had a good experience. We’re glad your Ford Escape lease went smoothly and hope you enjoy your new ride.

March 20, 2026

Nice waiting room with snacks and coffee. Colin was nice and helpful. My car was finished in the expected amount of time,. More

by SHELLEY811
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2026 -

Campbell Ford responded

We’re pleased you enjoyed the snacks and coffee in our waiting area, and that Colin provided helpful assistance. It’s great to know your Ford was ready right on schedule. Thank you for sharing your experience!

March 20, 2026

Moe is great. Would definitely have him back for another mobile service. Very informative and helpful. More

by ASHLEY_HAIREGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2026 -

Campbell Ford responded

We’re glad our Mobile service team was informative and helpful while working on your Ford. We look forward to assisting you again whenever you need service. Thank you for the five-star rating.

March 19, 2026

I'm amazed and very appreciative that this service is provided since I moved so far away. More

by dawnrbeatty
Recommend Dealer
Yes
Employees Worked With
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gamez
Mar 19, 2026 -

Campbell Ford responded

It’s great to know our service has been helpful even from afar. Chris is glad you found value in what we offer. We look forward to supporting your Ford Escape needs in the future.

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