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Campbell Ford

Niles, MI

4.7
2,399 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 2,399 reviews

February 10, 2026

I love the mobile service option. So much more convenient for me. The service techs are always great. I appreciate all the extra things they check out. I'm very happy with my experien More

by christineedgerly
Recommend Dealer
Yes
Employees Worked With
Mobile Service- Anthony
February 08, 2026

Everything performed on time in an efficient and courteous manner. Would recommend highly to anyone More

by wagyubutcher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2026 -

Campbell Ford responded

We’re glad to hear the service on your Ford F-150 was completed efficiently and courteously. Thank you for recommending us to others.

February 08, 2026

Easy and convenient to deal with. We would highly recommend them and will use again if the need arises. More

by Loriellen413
Recommend Dealer
Yes
Employees Worked With
Heidi
Feb 09, 2026 -

Campbell Ford responded

It’s wonderful to know the service was easy and convenient. Thank you for recommending us, and we look forward to helping with your Ford next time.

February 07, 2026

I have had bad issues in the past with another company. Campbell has been making it very easy to not want to switch to another company. Erik is definitely a high reason we come back. The mobile service is More

by bucpeg88
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernie Pickett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2026 -

Campbell Ford responded

It’s great to hear that Erik and Mobile service have earned your loyalty after past issues. Congratulations on your new Ford Explorer and we look forward to supporting you in the future. Thank you for sharing your feedback.

February 07, 2026

Mean Jean was great to work with and we got a great deal. I highly recommend her! More

by Cookie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
"Mean" Jean Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2026 -

Campbell Ford responded

We’re thrilled that “Mean” Jean helped make your Ford purchase straightforward. We’re glad you walked away feeling confident about the deal. Thank you for recommending her to others.

February 07, 2026

Courteous and professional gentleman. I plan to use their mobile services in future. That says it all for me. More

by You are bothering me now
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2026 -

Campbell Ford responded

Thank you for the five-star review and for trusting Mobile to service your Ford Mustang. We’re thrilled our technician treated you with courtesy and professionalism. We look forward to providing Mobile assistance again.

February 07, 2026

Everything from initial contact to the work performed was professional and on time. It was a good experience. More

by woodburya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Flora
Feb 07, 2026 -

Campbell Ford responded

We’re happy the service on your Ford Mustang met your expectations and was completed on time. Thanks for sharing your positive experience.

February 06, 2026

Knew exactly what I needed to get my vehicle fixed quick and efficiently. Would recommend this dealer for all my service and body shop needs. More

by CHENZO353
Recommend Dealer
Yes
Employees Worked With
Vincent,Austin,Tony,Colin
Feb 06, 2026 -

Campbell Ford responded

Thank you for recommending our service and body shop. We're glad our team quickly identified the needed repairs to get your Ford back on the road. We look forward to helping you again.

February 06, 2026

Great experience overall. I went in for repairs, ended up needing a new car, they had exactly what I wanted and the process was quick. Everyone I spoke with was very helpful a More

by natasha.britt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kait Genge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Bogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heidi Adams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glen Ditz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2026 -

Campbell Ford responded

It’s wonderful to hear our team could swiftly find the right Ford Escape and keep the process straightforward. We’re glad the remote steps worked well for you and Ronnie’s help with the plate transfer saved you time. Thank you for recommending us, and we hope you enjoy every drive in your new Escape.

February 06, 2026

They came to my house to do an oil change on our pickup. They were very efficient and friendly. Great job. More

by Cherylpieh
Recommend Dealer
Yes
Feb 06, 2026 -

Campbell Ford responded

We’re pleased our at-home oil change for your Ford pickup was efficient and friendly. Thank you for your review and we look forward to assisting you again.

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