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Campbell Ford

Niles, MI

4.7
2,328 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 2,328 reviews

September 03, 2022

The service was fast & convenient. The works package was covered by my Ford pass rewards More

by Kathy Masten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
September 03, 2022

Excellent service throughout the entire truck purchasing process. I will highly recommend this dealership. The entire staff were all friendly and professional. More

by JIM@JESCOPY.COM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katelyn Robbins, Jack Bell, Chad Stewart
Oct 01, 2022 -

Campbell Ford responded

Jim, Thank you for taking the time to leave us a rockin' review! We sincerely appreciate your business and we look forward to seeing you again for your free car washes for life! - Kait Genge, Business Development Manager

September 02, 2022

Eric was great. Tony in service needs a lesson on being respectful and listening to customers. More

by GREGREYSMOM
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Bell, Tony Coshow
September 01, 2022

I was very pleased with the customer service that I received from the service department. My air conditioning broke in May and had to wait until AUGUST 25 for the part to come in. Austin was very pat More

by nladson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Dawson
August 31, 2022

Fantastic service. Everyone was incredibly friendly. I would recommend them to anyone. They make car buying a fun experience More

by shelly3lbk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Bell, Chad Stewart
Aug 31, 2022 -

Campbell Ford responded

Thank you for your kind words and 5-Star rating! We are pleased to hear of your great experience here. Don't forget your complimentary car washes any time!! Kait Genge, Business Development Manager

August 31, 2022

Tony is always helpful and explains things so I understand. Aaron has been mechanic and appreciate knowledge and service he provides. Thumbs up to these employees More

by VEGAS1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Schau, Tony Coshow
August 31, 2022

6 or 7 wk wait to fix a defective leaking warranted shock is excessive in my opinion and then after dropping cat off for the day to have fixed only to be told the shock had to be ordered More

by MILSTONE11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
August 31, 2022

Always followed thru, and always got back to me as promised. When I requested additional information which I did a lot always got the answers for me. More

by PSASHTON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Campbell Ford responded

Thank you for your kind words and review! We are pleased to hear of your experience with our sales professional, Jason. We are truly grateful for your business and hope to see you again for your free car washes!! - Kait Genge, Business Development Manager

August 24, 2022

Every one was nice to do business with. They were quick in finding us a car and getting us through the purchasing process. We would highly recommend them. More

by Andrea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katelyn Robbins
Aug 24, 2022 -

Campbell Ford responded

Andrea, Thank you for taking the time to leave us a PERFECT 5-star review! I am delighted to hear of your great experience here with Katelyn and Bill. We appreciate your business; don't forget to come by any time for a complimentary car wash! - Kait Genge, Business Development Manager

August 24, 2022

WOW! What a well organized and efficient process. Looking forward to doing business with Katelyn and Campbell Ford in the future. More

by SKGAGNIER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Katelyn Robbins
Aug 24, 2022 -

Campbell Ford responded

Thank you for taking the time to leave a review and for the perfect 5-star rating! We are thrilled to hear of your great experience with our sales professional, Katelyn! We are truly grateful for your business, as well as your kind words!! - Kait Genge, Business Development Manager

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