Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Campbell Ford
Niles, MI
2,328 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,328 reviews
August 22, 2022
This is my second vehicle I have leased through Campbell Ford and Erik Blad. Erik’s ability to make me feel comfortable and his no pressure approach is very welcoming. He walked me though the process from Ford and Erik Blad. Erik’s ability to make me feel comfortable and his no pressure approach is very welcoming. He walked me though the process from ordering to delivery, Answered all my questions, very personable and courteous. All of the staff at Campbell Ford from front office to maintenance/repair are all very professional and courteous. Service techs are efficient, and explain any necessary work completed in the car. More
by brenda
Employees Worked With
August 22, 2022
Everyone from sales to service are always welcoming, and go out of their way to accommodate customer needs. and go out of their way to accommodate customer needs. More
by rsnyder215
Verified CustomerAugust 17, 2022
Campbell Ford has a beautiful show and a friendly helpful staff. As a female I felt very comfortable with no sales pressure. I'd purchase a future vehicle from here. Chad my salesman went above and beyond to staff. As a female I felt very comfortable with no sales pressure. I'd purchase a future vehicle from here. Chad my salesman went above and beyond too More
by Nitz423
August 13, 2022
Quick and easy process. I really enjoyed working with the sales and service team. I have been a customer of Campbell ford and will be for years to come. I really enjoyed working with the sales and service team. I have been a customer of Campbell ford and will be for years to come. More
by Blares26
August 11, 2022
Great experience at Campbell ford! Very efficient process and willing to accommodate any schedule! Would recommend. Very efficient process and willing to accommodate any schedule! Would recommend. More
by Jon
July 30, 2022
Who is Brian Lares? I delt with Bill Flecher. I brought in a check from United Federal Credit Union to pay off the lease. He told me Campbell had an agreement with I delt with Bill Flecher. I brought in a check from United Federal Credit Union to pay off the lease. He told me Campbell had an agreement with UFCU to only do electronic transactions, so he couldn't take their check. Was this a scam so he got the loan? I thought Campbell Ford was a straight shooter. More
by LINDAPOD
July 29, 2022
Thanks for getting to work on the issue asap! Was really appreciated to not be with it the trick for long. Was really appreciated to not be with it the trick for long. More
by Brad
Employees Worked With
July 29, 2022
Prompt checking, up front communication, clear explanation of service required and cost of both required and optional explanation of service required and cost of both required and optional More
by stilts16
Employees Worked With
Other Employees :
Tony Coshow, Judy Dawson, Moe Simon, Jacob Dawson
July 29, 2022
The whole experience was great from start to finish. Katelyn was wonderful! Everyone was professional and very laid back. They didn’t use pushy sales tactic and really listened to what we had to say. We Katelyn was wonderful! Everyone was professional and very laid back. They didn’t use pushy sales tactic and really listened to what we had to say. We looked at several options and they really went the extra mile to ensure we got what we wanted. We love our new car and will gladly return for our next vehicle purchase. More
by AZielomski
