Back

Campbell Ford

Niles, MI

4.7
2,316 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
Contact Dealership

2801 S 11th St

Niles, MI

49120

Directions

By Type

Showing 2,316 reviews

April 13, 2022

They did not fix the problem with my transmission…said that it would take 1000 miles to learn my driving habits. The same problem with the transmission is still occurring. More

by AGAIDESKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin Davey
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow, Jennifer Antes
April 13, 2022

I NORMALLY DON'T HAVE ANY PROBLEMS WITH THE SERVICE TEAM. MY LATEST VISIT HOWEVER, THEY KEPT MY VEHICLE 2 MORE DAYS THAN ANTICIPATED. WHEN I GOT IT BACK IT VERY DIRTY, ALL THE SCRAPINGS FROM HAVING REMOVED T More

by JOSTKR
Recommend Dealer
Yes
Employees Worked With
Austin Davey
3.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2022

I have been dealing with Campbell Ford for 16 years. I’ve always had a good experience with them, very professional. More

by G.GRAUEL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 12, 2022

We had to wait 3 months for an appointment for a recall. Once we took our car in and left it for the day, we came back to get it at 5:00 and it wasn’t even touched. Nobody called us or communicated. Had to More

by PRHALL14125
Recommend Dealer
No
Employees Worked With
Jennifer Antes
April 11, 2022

Sales and service are the best Jason Zeismer in sales and Tony in service work well together to make the ownership experience is a good one More

by Jim Brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Zeismer , Tony Coshow, Jennifer Antes
April 08, 2022

Very helpful and great people answered questions and took time helping me out thanks alot More

by TIMJOHN40
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Stewart
April 08, 2022

Still waiting to hear from Austin. Been well over two months. Using new dealer now. Disappointed! More

by Towntoy69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Austin Davey
2.0
This rating includes all reviews, with more weight given to recent reviews.
April 08, 2022

I have always liked Campbell Ford Lincoln dealership. They are great at helping their clients. Their waiting area is comfortable and spacious. Campbell Ford Lincoln excels in attempting to give their More

by graffordb
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Mabry, Jack Bell
April 07, 2022

Dealership was great to work with. Eric was a delight and very knowledgeable. I will go back. More

by Poohandbo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Bell
April 06, 2022

good service quick in and out they have my business from now on bad service at harold Z plus clean waiting room More

by BECKSKI12
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
jacob dawson
...
128
...