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Campbell Ford

Niles, MI

4.7
2,049 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 2,049 reviews

June 17, 2025

Everything was explained well. They took care of my truck quickly and were ready for me at my appointment time. More

by mjs4jesus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Blad
Jun 17, 2025 -

Campbell Ford responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Campbell Ford, we look forward to having you as a valued customer for many years to come!

June 17, 2025

Ronnie camel Ford has always been the best dealer that I ever dealt with Campbell Ford was outstanding Bogle was my dealer and he was outstanding he did everything he could to get me a car I got the car it More

by carlosrainey11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie Bogle
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2025 -

Campbell Ford responded

Hi Carlos: Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

June 16, 2025

I am a new customer. Upon walking into the dealership I was immediately impressed with the cleanliness, comfort, attentiveness, and level of professionalism and customer More

by TWRIGHTDO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2025 -

Campbell Ford responded

Thank you so very much for sharing. I will be sure that Vincent knows how you feel. This will put a big smile on his face. Please let us know if there is ever anything else we may be able to do for you. Thanks again.

June 15, 2025

Easy easy process only place that approved me and fast forward process ??? would recommend to anybody More

by julian_0918
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 15, 2025 -

Campbell Ford responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Campbell Ford. We look forward to having you as one of our valued customers for many more years to come!

June 14, 2025

Salesman Jason was very helpful as usual and Service manager Austin was very helpful.Those two people are the reason I purchased a Vehicle there. . More

by blc51043
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gene Dittenber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2025 -

Campbell Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 14, 2025

Did not ask for there help very pushes would not recommend they need help with attitude More

by BRADLEY_GARRARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mobile Service
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2025 -

Campbell Ford responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

June 12, 2025

Great staff and great experience, all-around, there's no other place I would buy a vehicle! More

by Justin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Bogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Campbell Ford responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Campbell Ford.

June 12, 2025

Absolutely amazing experience! Ronnie found the perfect car that fit my needs! Highly recommend working with him! More

by Kyle Grubb
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Dalton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Bogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2025 -

Campbell Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

June 12, 2025

I had a oil change and fuel filters change and very happy with the service department and the timely job. I'll be going back for all service work on my f250 diesel. More

by Squirrel.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Campbell Ford responded

Thank you for choosing Campbell Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

June 12, 2025

I had a oil change and fuel filters change and very happy with the service department and the timely job. I'll be going back for all service work on my f250 diesel. More

by Squirrel.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2025 -

Campbell Ford responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.