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Campbell Ford

Niles, MI

Overview
Employees
Reviews
Vehicles
4.7
2,506 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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2801 S 11th St

Niles, MI

49120

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Showing 2,506 reviews

March 19, 2026

Professional, courteous, very helpful without being overbearing I've been a customer for over 15 years and will continue to be so More

by DSTEVENS1201
Recommend Dealer
Yes
Employees Worked With
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gamez
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Mar 19, 2026 -

Campbell Ford responded

Thank you for trusting our team with your Ford F-150 for over 15 years. We’re glad we could provide professional, courteous service without being overbearing and look forward to assisting you again.

March 19, 2026

Working with Corey and the team there at Campbell was a great experience. I appreciate everyone there making the whole process easy. Would highly recommend. More

by clfox1944
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Steinert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2026 -

Campbell Ford responded

We’re delighted Corey and the team made the process easy. Enjoy your new Ford Escape, and thanks for the recommendation. We look forward to assisting you again.

March 19, 2026

Never received a written quote for the repair. Very disappointed in the communication of my service. More

by tobyriley269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vincent Hernandez
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2026 -

Campbell Ford responded

Thank you for your review. I'm sorry to hear we didn't quite meet your expectations! We've brought this to your service writer's attention and Vincent should be contacting you very soon regarding this matter. Thank you, Kait Genge Business Development Manager

Mar 23, 2026 -

Campbell Ford responded

Thank you for your review. If it's possible to discuss your visit in more detail, please contact us. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

March 18, 2026

Kind staff to talk to, great job on the mobile service! I would recommend Campbell Ford. More

by terrybrineytb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Gamez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 19, 2026 -

Campbell Ford responded

Thank you for highlighting our Mobile service and the friendly support you received with your Kia Forte. We’re glad everything went smoothly and appreciate your recommendation.

March 18, 2026

Great environment and everybody cares Managers are great happy to help anytime. There to listen if you have a problem More

by Johnvh2
Recommend Dealer
Yes
Employees Worked With
Phil Kolliopoulos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Phil Kolliopoulos
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Mar 18, 2026 -

Campbell Ford responded

Phil and our service team appreciate your kind words. We’re pleased you found our environment welcoming and that our managers were ready to assist whenever you needed. Thank you for trusting us with your Ford F-150, and we look forward to helping you again.

March 18, 2026

I got there a little early. They got me right and got everything taken care of and got me right out very comfortable place. The waiting area was very nice and I appreciate the b More

by flyinggardener94
Recommend Dealer
Yes
Employees Worked With
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin Daly
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Mar 18, 2026 -

Campbell Ford responded

Thank you for trusting our team with your Ford service. We’re glad we could get you in and out quickly and that you found the waiting area comfortable. We appreciate your business and look forward to assisting you again.

March 18, 2026

I highly recommend “Mean” Jean if you’re in the market for a car. She was fantastic to work with, friendly and knowledgeable. Campbell Ford is a great place to buy a car! More

by schuring4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
"Mean" Jean Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2026 -

Campbell Ford responded

We’re thrilled by your five-star review and recommendation of “Mean” Jean. Knowing her friendly, knowledgeable approach made your Ford purchase so enjoyable means a lot to us.

March 18, 2026

Was very helpful and nice answered all my questions everyone was nice and helpful also More

by mlprice1980
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Fletcher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Lares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colin Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2026 -

Campbell Ford responded

Thank you for the 5-star review. Bill and our team were glad to answer all your questions and assist with your Ford. Please reach out if there’s anything else we can help you with.

March 18, 2026

I have been purchasing for Mean Jean Green since 2018. This is my 2nd new car bought from her. Whenever she goes has my business. Hands down she is great at what she does😊😊 More

by tremeisecole
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
"Mean" Jean Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Coshow
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2026 -

Campbell Ford responded

It’s wonderful to hear you’ve trusted Ford with “Mean” Jean since 2018 and on your second new vehicle. We appreciate your loyalty and look forward to assisting you again soon.

March 17, 2026

Experience is excellent. I always bring the our vehicles to Campbell Ford when we have the opportunity. More

by JOEL.LEWIS0
Recommend Dealer
Yes
Employees Worked With
Chris Gamez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Gamez
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Mar 17, 2026 -

Campbell Ford responded

Thank you for choosing us again for your Dodge service. Chris and our team appreciate your loyalty and look forward to assisting you on your next visit.

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