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Campbell Ford
Niles, MI
2,551 Reviews
We are a Ford dealer located in Niles, MI. We have been in business over 40 years and are proud to represent Ford Motor Company and Saleen Mustangs. We are family owned and Doug Campbell is in the store nearly every day. Rest assured you will receive personal attention along with superior service and pricing. We strive to meet and exceed our customers needs every day. Please let us show you how!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 2,551 reviews
April 03, 2026
Young man was pleasant, did his job and went about his way. Very nice and new exactly what was needed to fix the recall problem. way. Very nice and new exactly what was needed to fix the recall problem. More
by bsmith813
Verified CustomerEmployees Worked With
April 03, 2026
Chris was excellent. The mobile service was fantastic. This was highly convenient and saved me a lot of time. I recommend Cambell ford and there service department. The mobile service was fantastic. This was highly convenient and saved me a lot of time. I recommend Cambell ford and there service department. More
by WOW2ACCT
April 03, 2026
Very nice, family owned, local dealer. Friendly staff, clean facility, competitive and transparent pricing. Will visit again. Friendly staff, clean facility, competitive and transparent pricing. Will visit again. More
by Cole W
April 03, 2026
I was not happy with the following: A week previous to "The Works Service", I called the service dept. twice and left two messages with my phone number and there was no return call. I was concerned becau "The Works Service", I called the service dept. twice and left two messages with my phone number and there was no return call. I was concerned because of the alert on the Escape's screen and wanted some information. After the oil change, I checked to see if the service person has reset the oil %, which he didn't. I told Colin Daly and he reset the oil % to 1005. When I arrived at home I noticed that after the tire rotation one of the value caps was missing on one tire. I am not sure I will return here for service again or come back should I decide to by another Ford. More
by lipinki20
Employees Worked With
April 03, 2026
Great experience. They made it so easy for me to return and pick up the car. They made it so easy for me to return and pick up the car. More
by terrihamilton0331
Employees Worked With
April 02, 2026
Dealership was responsive but current software patches did not fix the problem. New patch to be released at end of May. did not fix the problem. New patch to be released at end of May. More
by Brian.Myers.Bristol
April 02, 2026
Our technician arrived early. He used the computer to diagnose the problem quickly. He found the needed part and replaced it. The whole process took about 45 minutes. He was gr He used the computer to diagnose the problem quickly. He found the needed part and replaced it. The whole process took about 45 minutes. He was great! More
by JKCROUCH
April 02, 2026
Our technician arrived early, diagnosed the problem quickly, and replaced the needed part. He was great! quickly, and replaced the needed part. He was great! More
by JKCROUCH
April 02, 2026
I had the mobile unit service my car in my driveway and I was very pleased was very pleased More
by nitzlanding
April 02, 2026
The staff at Campbell are always so kind and helpful. They provide a co.fortable waiting area. Oil change service is always quick. They provide a co.fortable waiting area. Oil change service is always quick. More
by SOBENN995
Employees Worked With
