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Campbell Ford - Service Center

Niles, MI

4.6
772 Reviews

772 Reviews of Campbell Ford - Service Center

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April 26, 2025

Extremely expensive just for a Diagnostic $200 if I would have none that before hand I would have went to my local shop. More

by shamichaelburks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Campbell Ford responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

April 26, 2025

It's very convenient when Ford mobile service comes to your house and does the needed repairs on time and friendly, thanks Campbell Ford. More

by dukelawton6756
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2025 -

Campbell Ford responded

Thanks for sharing your thoughts about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

April 25, 2025

Everyone was very professional. From start to finish. Campbell Ford had my vehicle for six days. I had to rent a car. Everyone was very nice. The Rent-A-Car was waiting for me when More

by AOHARA1960
Recommend Dealer
Yes
Employees Worked With
Ronald Metcalf
Apr 26, 2025 -

Campbell Ford responded

Thanks for sharing about your experience with Campbell Ford. We appreciate your business and hope to see you again soon!

April 25, 2025

The associate that did mobile oil change was awesome He is very educative,informative and knowledgeable about the job More

by YEMMYCAN04
Recommend Dealer
Yes
Apr 26, 2025 -

Campbell Ford responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

April 24, 2025

Excellent service every time,Zach my mobile oil technician is always on time,knows what he's doing and always friendly. I will always recommend Campbell ford for myself and others. Thank you More

by KELLYMCCLENAHAN35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Campbell Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

April 24, 2025

Every thing was great! My only issue was with a follow up email saying my tire tread was questionable. I bought new tires within the last 4 months, there is nothing wron More

by Suzanneernzen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Campbell Ford responded

Thank you so much for your feedback, Suzanne! We are so glad that we had the opportunity to work with you and we will share your comments with the team. Please don't hesitate to reach out if you need anything else.

April 23, 2025

Awesome Patient and very welcoming Reservice writer plus pleasant being understood my need Hopefully, I can have them help me out in the future More

by CHENZO353
Recommend Dealer
Yes
Employees Worked With
Colin
Apr 23, 2025 -

Campbell Ford responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Campbell Ford!

April 20, 2025

Mobile Service came to my house to take care of a factory recall. Technician was friendly and knowledgeable. All went well. More

by BLUERACE44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2025 -

Campbell Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 19, 2025

Great salesperson! He seemed to care about my wants and was able to direct me to the right vehicle for my needs More

by gcraven1
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Campbell Ford responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 19, 2025

The techs that come take care of you in the Mobile Unit are courteous , respectful, and very thorough. I recommend Campbell Ford in Nile’s Michigan. More

by Escape
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Blad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mobile Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2025 -

Campbell Ford responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Campbell Ford to be a positive one. Please don't hesitate to reach out if you need anything else.

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