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Campbell Ford - Service Center

Niles, MI

4.6
701 Reviews

701 Reviews of Campbell Ford - Service Center

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December 24, 2024

Very pleasant and helpful experience. Found us a nice vehicle. Would recommend them to anyone in the military or Michiana area More

by Dereic Bowlin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Boyd
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2024

We had mobile service for a recall problem. The technician who came to our home could not have been better. He was polite, informative, friendly, & knowledgeable. He was capable. My husband’ More

by GRTOOD94
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, repairman. Lisa, scheduler
December 21, 2024

I was very impressed by their customer service. They called me to come to my house and take care of a recall for my vehicle. The mobile tech was great. The mobile service is super convenient. I wil More

by ND Brent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Everyone was amazing to get my car fixed due to a recall issue. My car was fixed quickly and perfectly! More

by BILLINGSLEYK61
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Metcalf
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

This was my first time dealing with this dealership and I was very impressed with their service. More

by MEEKASMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know the names
December 21, 2024

All the problems with the Sync system in my F250 are still there after being told it was fixed and charged $290 for the work. I'm extremely disappointed that A) it still doesn't work and B) that it wasn More

by Dave.hammang
Recommend Dealer
No
Employees Worked With
Vincent Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vincent Hernandez
December 20, 2024

Zak came to the house for a recall and completed it in a timely matter. Very friendly and enjoyed speaking with him. A great service you provide. More

by W.FRANTZ0
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Zak
December 19, 2024

Really appreciated the mobile service. The technician, Brittany, was prompt and professional and completed the recall for my vehicle. More

by KELLER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Lane
December 19, 2024

Great services and support! Took care of our car in one day. Will use again and recommend. More

by DAN@TOPGROUPTRAVEL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Service was great! Except Part Dept. did not follow though, He never called when part came in and didn’t return message. I finally contacted someone else in Parts & af More

by Gee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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