709 Reviews of Campbell Ford - Service Center
The service department is great. Always helps and tries to solve my problems. However the sales department not so great. I can not all of a sudden start my car with my I-Phone. T Always helps and tries to solve my problems. However the sales department not so great. I can not all of a sudden start my car with my I-Phone. The fellow in the service department said that he thought this salesman could so we went to see him. Well he didn't have much patience because when he asked me for my passsword I said try this. "Oh well I will get a new one" he said. Not so good for an older lady who may have trouble to remember the new one. Well he tried to change the password and said that it was sent to my e-mail, but he would not check my e-mail or let me check it. Instead he just started going through something anf kept saying you have to many folders here. Not understanding what he was talking about I asked if he could get rid of them if that would help I thought. His reply was not my job. and he just kept flipping through my phone. The phone rang he just turned away and began talking. No excuse me nothing. If he didn't feel this was part of his job he needed to tell the service man right away. There were no other customers in the dealership. Won't buy a car from him! More
Service Dept was efficient and fast with service ; recalls handled without incident. Would use again. recalls handled without incident. Would use again. More
I was able to get my car in at my convenience and learned that the reason for service was not serious. Once there they couldn’t get the sensor to do what it had been doing and there was no charge. that the reason for service was not serious. Once there they couldn’t get the sensor to do what it had been doing and there was no charge. More
Great service center. Friendly and always helpful. Answer all my questions. Vehicle ready in timely fashion. Highly recommend. Friendly and always helpful. Answer all my questions. Vehicle ready in timely fashion. Highly recommend. More
Thank you for bringing your Campbell Ford maintenance truck to do my loop oil and filter. And complete recall as needed. And your mechanic was very courteous and polite. You don’t see that very often. truck to do my loop oil and filter. And complete recall as needed. And your mechanic was very courteous and polite. You don’t see that very often. More