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Campbell Ford - Service Center

Niles, MI

4.6
766 Reviews

766 Reviews of Campbell Ford - Service Center

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August 08, 2024

Marvin Dawson was extremely helpful in understanding our Ford’s issue He was very committed to seeing we were happy More

by mindymiller639
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Schau the master tech
August 07, 2024

Work was done at my home. My technician was very nice and knowledgeable. Work was all good. More

by STEVELANE6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 07, 2024

WOW! They were professional, quick and prompt. I was impressed with the service and i will recommend them to everyone. More

by WSTRUNK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary
August 07, 2024

Good service I was pleased with the techs and the info they gave me about what they were doing and additional info about other services More

by JNLMICKIEWICZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 06, 2024

Always done a good job and and on time and explains what they are going do and is very prompt . More

by SWMPMM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
3.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2024

Professional staff and educated technicians. Service prompt and completed tmely Ease of scaling appointment date and time More

by mc.hammer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2024

Always thought I’ve been treated respectfully and fair by Campbell Ford anytime l have called or been in dealership More

by STERZIK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Ziesmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2024

Always great customer service . Quality work on my vehicle . Love the at home service for recalls. More

by Bsgodschild68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 03, 2024

Campbells service is top shelf, and there service dept is as well. Very courteous and informative More

by t45gus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2024

Scheduling mobile service appointment was made easy by the service department. Technician that completed warranty work was very knowledgeable and communicated well. More

by GILLSTICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Katelyn Robbins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abby Johnson
Jul 01, 2024 -

Campbell Ford responded

Thank yo for taking the time to leave us the AMAZING 5-Star review regarding your experience here and with our Mobile Service Team. We are happy to hear they were able to get you scheduled with an appointment and it was quick and easy! We are glad to hear that the technician was able to answer your questions! We hope to see you in the dealership or have you set another Mobile appointment soon! Thank you again! Abigayle Johnson, Business Development

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