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Campbell Ford - Service Center

Niles, MI

4.6
709 Reviews

709 Reviews of Campbell Ford - Service Center

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June 01, 2022

Waited an hour and a half for an oil change. They Said they'd wash it and that wasn't done either. More

by NGODS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jennifer Antes
June 01, 2022

Excellent. Got me in and out fast. Oil change and installed my hitch. The staff is always helpful. More

by NateX350Z
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Coshow
June 01, 2022

Late (took an extra day from what they told me) & a $70 oil change. Nice people, but no reason for me to come back. More

by JAADDIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tony Coshow
May 31, 2022

Wonderful service with a smile couldn’t ask for more. Definitely will return! Thanks Campbell team More

by ADave
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Coshow
May 27, 2022

Timely service and communication is great. Tony has been an excellent rep to work with and very accommodating!! More

by Jendan4365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Singleton deserves 90 stars!!, Tony Coshow
May 27, 2022

I was very impressed with the fast service I recently received from Campbell Ford in replacing the engine in my 2018 Escape. I dropped if off on Friday, and Austin provided me with a loaner car to use. More

by FILLWOCK5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2022

Staff are thorough, knowledgeable & friendly. I didn’t hear any complaining even tho they were very busy. I also liked the new printout that informed me of repairs I needed to take care of w the More

by LOISMCDONALD07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lady at the checkout desk was so nice , Tony Coshow
May 22, 2022

Never felt better about Ford until I came to Campbell! !! Siemens ford in Bridgman mi had me ready to trade in my vehicle!!! Worst service ever and they caused a lot of damage to my explorer. Campbell's i More

by BOBSANTARLAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Stewart
May 18, 2022

Jacob was very helpful when the wrong tires were put on. Long story... We appreciate the help given. Thanks, Susan More

by SUSAN_GRINDEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Davey
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2022

Moe was excellent! Kept me informed and had the vehicle ready when I came to the shop. More

by westyf16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moe
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