Camping World - RV Sales

I bought my unit brand new Forest River 280RTX in May of 2022. It’s been in and out of Camping World in and out since I purchased it. Recently, my unit has been at Camping World Fort Pierce since Jan 2, 202 2022. It’s been in and out of Camping World in and out since I purchased it. Recently, my unit has been at Camping World Fort Pierce since Jan 2, 2023 for warranty work to be done. I was able to finally see the unit a couple weeks ago for the first time and the water damage I brought it in for has become worse. And instead of trying to offer a buy back and refund me the entire purchase price they still have it in their maintenance department sitting there. The water damage is obvious and is worse than when I dropped it off. They suggested I file an insurance claim to total the unit instead so it’s back on me instead of them. Here it is almost the end of July and I still have yet to hear an update from corporate or the dealership if they are going to buy the unit back for the purchase price. This review is asking for a make but this one isn’t listed More

We bought a camper and it's a piece of xxxx! ! The toilet, the sink in the bathroom fell apart, you want to charge a 400 dollar service fee to come and look at it and it's supposed to be warranti ! The toilet, the sink in the bathroom fell apart, you want to charge a 400 dollar service fee to come and look at it and it's supposed to be warrantied...cable wasn't even setup right and now ac keeps blowing the circuit breaker More

Don't ever purchase from Camping World unless you live close to the dealer. I purchased an RV in Nov 2022 and it has been nothing but problems. The AC continues to leak and they want to charge me over $ close to the dealer. I purchased an RV in Nov 2022 and it has been nothing but problems. The AC continues to leak and they want to charge me over $700 to come to me. They do not perform service on the weekends and I'm suppose to miss work because they sold me an RV that continues to have problems. This is by far the worst experience ever. Not to mention Heather is a huge jerk. That does not offer solutions all she does is push it off like its no concern to her. Incredible how they have someone so incompetent working with the public. Completely disgusted and will NEVER buy anything from them again. Customer service is TERRIBLE. I wish I would have read the reviews before. More

We made an agreement to sell them my 2020 Forrester. After they picked it up, they revised their offer 800 bucks citing crinkly wallpaper and missing rubber feet feom the table. The scam is "our service After they picked it up, they revised their offer 800 bucks citing crinkly wallpaper and missing rubber feet feom the table. The scam is "our service dept is seperate..." typical used car lot stereotype More

I was conned into the extended plans which are BS. ..I bought a campervan not a big RV that requires intensive maintenance. I should have purchased from Bretz RV...I paid close to 7500 (plus a deducti ..I bought a campervan not a big RV that requires intensive maintenance. I should have purchased from Bretz RV...I paid close to 7500 (plus a deductible if you make a claim) more for a a warranty I argued about. I do my own maintenance and have never used an extended warranty for anything I have purchased new. Camping World scammed me, I've already made my own repairs on some of the deficiencies in construction...can I charge them for that? I'd say 7500 would do. I can't rate their service since I will not spend another penny with them, I'll be taking it elsewhere if needed; I'd rather spend more elsewhere. More

Customer service is horrible! !! They do not honor warranty!!!! Bought they extended warranty and nothing that goes wrong is covered!!! 2 month wait just to get a appointment peopl !! They do not honor warranty!!!! Bought they extended warranty and nothing that goes wrong is covered!!! 2 month wait just to get a appointment people are extremely rude unless you are buying place has been a nightmare More

***PLEASE THINK TWICE BEFORE GOING TO CAMPING WORLD-MENIFEE, CA LOCATION*** CEO- Marcus Lemonis please initiate a retraining for all associates. I’ll be describing this “potential custome WORLD-MENIFEE, CA LOCATION*** CEO- Marcus Lemonis please initiate a retraining for all associates. I’ll be describing this “potential customers unforgettable experience” - Saturday, November 12, 2022. Before I do let me give you some insight my husband & I live in Hemet CA & already own a 27’ toy hauler we enjoy going riding/camping with our 3 daughters, family & friends. We decided we wanted to get another smaller camper that my Jeep could tow. We were in Temecula having dinner & we were referred to Camping World we were already in Temecula CA & decided to go look. Unfortunately the camper we were interested in was in MENIFEE CA and couldn’t see it that night they were closing. Essentially we were going to purchase a trailer without seeing it they said they could get it delivered to their lot by next week. We discussed with the Temecula Associates & decided ok we’ll go to the bank on Saturday and get a check and swing by the MENIFEE LOCATION before we sign the purchase agreement. When we arrived in MENIFEE and were greeted by the receptionist and we explained our situation and asked to see the camper. She wasn’t sure how to handle us so she asked two sales associate what to do and asked “Joe” if he could help us. Then another salesman (Mark L.) comes up to hear the conversation Joe then says I can’t right now I’m going to be taking my lunch. The second associate walked away. Mark then says so you’re not purchasing? (His demeanor was not welcoming at all, no smile or eye contact) We said yes and no we have the check in hand and showed him but wanted to see the camper before it goes to Temecula. (So that he doesn’t think we were lookie loos.) he says “No I can’t! We asked why can’t we see it? We just want to take a quick look at what we’re buying! He replied “This is my livelihood” my husband & I said to each other “Wow” He replied “This is how I provide for my family & put food on the table!” We responded “All we asked was to see what we we’re purchasing but that’s fine if you can’t” He replied “If you wanted to see it then your sales rep should have came and met you here so he could show it” Again we look at each other as we were flabbergasted that this is how he responded & how he treats people. He then tells the other receptionist at the sales desk”Kim”to look for someone on the bottom of their roster so they can locate the trailer. Kim wide eyed look just as astonished as us. We had no words we shook our heads and my husband and I instantly knew we wanted nothing to do with “Camping World” I responded to “Kim” Thank you but that won’t be necessary we’re leaving & taking our business elsewhere.” Mark continued to go on about his pay structure and how he’s losing but we were done with the situation. I responded with “It’s fine there is no need for this we’ll drive to Temecula” and thanked Kim and walked out. We did just that…. Drove to Temecula showed the finance lady and told the sales manager we had the check and explained what had happened and can’t condone that type of treatment and financially support a company who allows staff to talk to the customers that way and left. Now all of this could have been avoided had Mark or ANY associate just said “Please have a seat while we get an associate to locate the camper” and the 3 associates would have been done with us. They most definitely gave “Camping World” and MENIFEE location a horrible reputation that day and MARK lost/cost the BUSINESS $31k that day. I’ll do an update if I hear back from management but I wouldn’t hold my breath. I read the following and really wished this was a positive statement. Despite the success of the business, Marcus still focuses on what he believes are the most important aspects of any organization: THE PEOPLE. It doesn’t matter if it’s a high-level executive, a low-level associate, or a customer, Marcus treats each and every person with respect. His goal is to provide both employees and customers with unforgettable experiences and unlimited opportunities. More

Gave them a $500 deposit for an RV and never heard another word from them. Called 20 times and contacted at least ten different managers, salesman, and finance persons. All they wanted was me to fin another word from them. Called 20 times and contacted at least ten different managers, salesman, and finance persons. All they wanted was me to finance. They would say it is not their department or they were gone for vacation. I had to have my credit card company get my deposit back. More

I purchased 3 RV's from Camping World and the sales experience was good. The service experience has not been. I upgraded the sofa in my latest coach a few years ago, and it has degraded to be unusab experience was good. The service experience has not been. I upgraded the sofa in my latest coach a few years ago, and it has degraded to be unusable. I talked to them about it and they said it is a known problem, but the manufacturer decides if they are going to take care of it, and you didn't get chosen! I have spent hundreds of thousands of dollars with Camping World, not the manufacturer, and I am just asking them to replace it! Fight for me, one of your repeat customers! I am not very well, and want to spend the rest of my time visiting my Family and Friends in the RV I bought to do so. No one will help me. Cylvia Yongjaiyuth More

I rarely post comments or reviews but in the case of Camping World I feel the need to do so. If you are considering doing business with Camping World, do yourself a favor: DON’T. The service is terr Camping World I feel the need to do so. If you are considering doing business with Camping World, do yourself a favor: DON’T. The service is terrible and the written and recorded verbal promises of Marcus Lemonis are laughably empty. All you get is the runaround. There is a reason that I-hate-Camping-World sites exist on-line. Most recently, in my case: • It was incredibly difficult to make a service appointment. I was scheduled months out. • They then had my RV for over two weeks and still didn’t complete the basic work they said they would do — including providing a simple insurance estimate for some roof/awning damage. • The corporate rep I am supposed to be working with to remedy issues has not returned any of my many emails or calls over the last several weeks. • When I call and talk to the corporate office coordinator, they tell me they are escalating and I will get a call back from a manager. That has happened several times over the last ten days or so and nobody has ever contacted me. • There is no accountability at the store level or at the corporate level. STAY AWAY!! More