Cape Coral Chrysler Dodge Jeep Ram

Did not fix my problem. Been there 3 times for same issue and still not fixed. No response from service manager Been there 3 times for same issue and still not fixed. No response from service manager More

Mike C. Service advisor is amazing along with the rest of the team, thank you for helping me out (: Service advisor is amazing along with the rest of the team, thank you for helping me out (: More

We moved with Jeep vehicles from out of Florida, so they were not purchased from this dealership. My past experiences have been mixed. I’ve made three trips for service on one item, the first was while the were not purchased from this dealership. My past experiences have been mixed. I’ve made three trips for service on one item, the first was while the car was still under warranty. They finally fixed it this time. Rear window motor bracket was not in place. This was after a part was replaced on each of the two previous trips. Previous concerns about service errors were totally ignored! Overall, this time, the assistant service manager listened to my concerns and was very considerate! More

Our salesman Joseph was excellent! ! He was so cool to work with and helped us out with little technical things our Jeep has. I would definitely buy another vehicle from him! ! He was so cool to work with and helped us out with little technical things our Jeep has. I would definitely buy another vehicle from him! More

Very happy with my new truck. They made the purchase easy. This was the second truck I have bought at this dealership They made the purchase easy. This was the second truck I have bought at this dealership More

I had a check engine oil light come on, called my regular dealer, was be several days before they would get me in. Called Cape Coral RAM in 2 hours later they had me in. They offered to give me a ri regular dealer, was be several days before they would get me in. Called Cape Coral RAM in 2 hours later they had me in. They offered to give me a ride to my Doctors appointment and All. The issue with my RAM was easily resolved! My service manger was Obi Ortiz and I will request him on my next appointment as they are now my dealer. More

I brought my 22 Ram in for some warranty work and it turned out that it needed a part that was back ordered for weeks. Ras told me they would find me a loaner truck but it wasn’t necessary because he tr turned out that it needed a part that was back ordered for weeks. Ras told me they would find me a loaner truck but it wasn’t necessary because he tracked down the part I needed from another dealership and had my truck back to me the next day. Very happy with my experience with the service department. More

Very fast service in the express lane. Did ask the rep if they could check one thing besides the oil change and he told me no and that I was essentially in the wrong line. It shouldn’t hav Did ask the rep if they could check one thing besides the oil change and he told me no and that I was essentially in the wrong line. It shouldn’t have been a big deal to pass my vehicle to service after the oil change to have them look at the concern. Not the best customer service experience. More

Need real people who have experience answering the phone and talking to people. Their phone system needs to be changed. and talking to people. Their phone system needs to be changed. More

I had a unique issue with my Wagoneer, I had purchased it through CarMax and was looking for a dealer that could take the CarMax warranty.... I had very bad luck until I spoke with Lisa at the Dealership.... through CarMax and was looking for a dealer that could take the CarMax warranty.... I had very bad luck until I spoke with Lisa at the Dealership..... She got me in ASAP, there were a few issues happening with the car and she made sure that everything was taken care of in the proper manner. Overall GREAT GREAT experience!! Thank you so much!! More