Cape Coral Chrysler Dodge Jeep Ram

Forgot about me and left me waiting for 2 hours for a 15 minute oil check minute oil check More

Great services from Q. Thank you very much. Very helpful. A very good team of people. A very good team of people. More

The rental was not discounted and my vehicle was held hostage until I paid. The asst service manager was unable to help. You guys had my vehicle for 4 days Day 1 - wifi didn't work Day 2 - diagnosis hostage until I paid. The asst service manager was unable to help. You guys had my vehicle for 4 days Day 1 - wifi didn't work Day 2 - diagnosis and order part Day 3 - wait for part to arrive Day 4 - fix vehicle You verbally told me over the phone that you would discount the rental vehicle at least for that first day.. A discount was not applied. I still disagree that I should have to pay for the entire for the rental. A courtesy vehicle should be provided if your diagnosis and service goes longer than the business day. This was four days. It's bad customer service and no one would produce your courtesy vehicle policy because my vehicle does not have a warranty. I've had serious concerns with my vehicle and every time I bring it in I have to fight with you guys because I've spent thousands of dollars at your facility over the course of the years for service and the treatment of your loyal customers should be a priority. In fact the shifter in my vehicle should not repeatedly have issues. There has to be a design flaw because thousands in repairs everytime there is an issue  should not happen with a quality vehicle. Also they would not let me apply one of the several service coupons on your website. Everyone left for the day and that would not call anyone to assist when I showed up at 530 pm. My invoice was over $2000 and I think the coupon could have been easily applied for loyal customers and your dealership can still make money from the service provided. I am extremely frustrated with having to deal with CDJR, you guys never make it an easy experience. More

Excellent, especially our salesman, Steve Herrera. We couldn't have asked for a better salesman. He answered all our questions and concerns. I hope to deal with Steve, and Cape Coral CDJ again. couldn't have asked for a better salesman. He answered all our questions and concerns. I hope to deal with Steve, and Cape Coral CDJ again. More

The service was very nice, I went to part department and bought a Jeep knife, they were nice And professional. I’ve been trying to get a tire cover for my Jeep Wrangler, they don’t have any . I’ve trying to bought a Jeep knife, they were nice And professional. I’ve been trying to get a tire cover for my Jeep Wrangler, they don’t have any . I’ve trying to globe for two years. More

Stage whole staff was very helpful and knowledgeable when it came down to the vehicle options. it came down to the vehicle options. More

I have had a auto start/stop issue/ light on the dash since the first week we left the dealership and we have been back a few times to get it fixed and they can’t fix it. I’m assuming they clear the code since the first week we left the dealership and we have been back a few times to get it fixed and they can’t fix it. I’m assuming they clear the code and do a test ride and then write it off as fixed and then by the end of the day for me the light comes back on and the auto start stop does not work. I was just surprised they would sell a 70,000 car that does not fully function. And I’m assuming now I just keep the vehicle with the lights on because they can’t fix it. I sent a txt to the service guy that takes care of it and he said well it was fine for us and I wrote him just an our after the car left so that’s why I’m assuming they just clear the codes in order to sign it off because he never said to bring it back. i just want the issue fixed More

Excellent and very professional and helpful service department not just this visit every visit I have there GREAT JOB Guy and Gals department not just this visit every visit I have there GREAT JOB Guy and Gals More

So far so good 😊😁😁😁😁😁😁😁😁😁😁😁😁😁 I don’t know 15 words Chris done did a outstanding job give him a bonus! 15 words Chris done did a outstanding job give him a bonus! More

Friendly staff; greeted with a smile. Continuing update on status of my vehicle. By Lisa on status of my vehicle. By Lisa More