Cape Coral Chrysler Dodge Jeep Ram

When greeted at the service entrance i told the attendant that I was there for an oil change appointment. I was sent inside and the woman behind the counter asked for my id. I found this strange for an oil c that I was there for an oil change appointment. I was sent inside and the woman behind the counter asked for my id. I found this strange for an oil change but I complied anyways. She then hands me back my ID and asked me if my title was under someone else’s name. I told her I was here for an oil change and she sent me back out to my car. I waited at my car then a man named Chris came out to check in my vehicle. He brought me inside once again and had me sit down at his desk. He then started doing computer work as I sat there in silence for several minutes until I finally ask him what he was doing, he replied with “well you nerd a work order don’t you?” I made the appointment online, stating exactly what I wanted to have done. An oil change, that’s it! So why he felt it necessary for me to sit at his desk I’ll never know. When I questioned him about the buy 2 get 2 free oil changes he told me he didn’t know and was new there. This was my 3rd oil change there. The first time was excellent. Second time they put the incorrect oil in my car and had to take it back, then this was my 3rd and most likely my last visit here. Bad customer service. Chris was not friendly and not at all apologetic for the bad experience. More

Friendly and Efficient The dealership is clean and modern. The waiting area is comfortable with convenient amenities. Water, coffee and a kind staff willing to help your eve The dealership is clean and modern. The waiting area is comfortable with convenient amenities. Water, coffee and a kind staff willing to help your every need. More

Very professional, knowledgeable and pleasant salesman. The rest of the staff were all very kind. I would recommend both the dealership and salesman to friends. The rest of the staff were all very kind. I would recommend both the dealership and salesman to friends. More

Service I have had a terrible experience here twice now. This time I picked my Jeep up and drove around the circle and my brakes still squeaked. I drove back I have had a terrible experience here twice now. This time I picked my Jeep up and drove around the circle and my brakes still squeaked. I drove back under to ask a question and all the service people standing around while I waited for the person in the office to help me. After 10 minutes of waiting I had other things I had to do. It is the same problem I had the first time I brought my Jeep in to the Cape Coral dealership. Service does not respect my time! When I go there I am on there time. More

They were very polite and accommodating and not pushy sales wise which I appreciated it did take a little bit longer than I anticipated though sales wise which I appreciated it did take a little bit longer than I anticipated though More

I dealt with Chris Reid over the phone on a Saturday evening was broke down. Was very helpful with having my Jeep repaired and dealt with my warranty people and didn’t cost me a thing. evening was broke down. Was very helpful with having my Jeep repaired and dealt with my warranty people and didn’t cost me a thing. More

Yes it was an Excellent experience with the work and workers. Thank You all from Ted and Maryann Monacelli. thank you again Hannah and service Dept. workers. Thank You all from Ted and Maryann Monacelli. thank you again Hannah and service Dept. More

Vehicle Service Great job, great service and overall great experience!!! I would have my vehicle service here knowing that the job no matter how big or small it is Great job, great service and overall great experience!!! I would have my vehicle service here knowing that the job no matter how big or small it is they are far and honest with pricing and service. You come as a stranger and leave as family. More

I buy numerous vehicles every year and have covered all the CDJR dealers near me. Patrick was by far hands down the best! Kept in contact with me even after I left the dealer to find the perfect vehicle fo the CDJR dealers near me. Patrick was by far hands down the best! Kept in contact with me even after I left the dealer to find the perfect vehicle for us.couldn't ask for a better salesman. Patrick and cape coral earned my business and that's where I'll continue to go. Thanks guys. More

This is one of the dealerships I have been to. The sales person we had was great. Recently had an oil change done. The price was better than I expected. person we had was great. Recently had an oil change done. The price was better than I expected. More