Cape Coral Chrysler Dodge Jeep Ram

Moved from Cleveland Ohio to Naples Florida. My 2019 Ram needed Service . Your Service Dept was the only Dodge Dealer to match my price for Oil Change , Tire Rotation I was Paying in Cleveland . Robert set needed Service . Your Service Dept was the only Dodge Dealer to match my price for Oil Change , Tire Rotation I was Paying in Cleveland . Robert set me up an appt. & Hannah took care of oil change , replaced Rear Backup Camera That was bad and checked for low growl noise that I get intermittently . Robert & Hannah are Very understanding and Took care of me Very Professionally ! It is worth the Drive from Naples to get this kind of Service . More

Excellent experience Vinny G our salesman and entire Excellent experience Vinny G our salesman and entire staff was professional! Very well run dealership with great staff and comfortable lounge and Excellent experience Vinny G our salesman and entire staff was professional! Very well run dealership with great staff and comfortable lounge and set up. Thanks More

Everyone super nice and helpful! Clean and comfortable feel. Repair done in timely manner. Merchandise fun and fresh, had tshirts not seen before and sizes needed! feel. Repair done in timely manner. Merchandise fun and fresh, had tshirts not seen before and sizes needed! More

Best Dealership I have ever dealt with. There is not enough space here for me to write my review so let me just sum it up. We have bought 4 vehicles from them 3 in the last month and my daug There is not enough space here for me to write my review so let me just sum it up. We have bought 4 vehicles from them 3 in the last month and my daughters Jeep renegade a year ago. Best experience I have ever had when buying a vehicle. Rafael makes you feel like you are family when you walk in the door, no pressure at all. My husband and I were looking to buy him a new 2500 Ram and we were there one Saturday about 3 weeks ago and I fell in love with this 1500 Ram Laramie Longhorn that had just been brought in already lifted with 35’s windows already tinted and loaded but unfortunately I was told it was sold😢. I asked Rafael if I could at least look at it so he gave me the keys it is beautiful inside and out. I really really wanted that truck so he introduced my to the owner Jay and said it was his truck and now it is my truck because of Jay and the crew at Cape Coral Dodge they made this happen for me. Thank you Jay for allowing me to buy your Beautiful Truck I love it! A week later my husband went back in and he bought a new 2500 Ram from Rafael. To everyone there keep up the good work you all are One of a Kind! Thank you. More

I had really bad experience Went to buy a car and no one I had really bad experience Went to buy a car and no one told me the. We had two bad accidents, and I lost money on it . I had really bad experience Went to buy a car and no one told me the. We had two bad accidents, and I lost money on it . More

tailgate issue had a backup camera installed on my truck a couple weeks ago and noticed the tailgate was no longer locking when doors were activated.called for an ap had a backup camera installed on my truck a couple weeks ago and noticed the tailgate was no longer locking when doors were activated.called for an appointment and was taken immediately at that time,Hanna took care of me and was friendly and courteous.had to wait a bit for tech that originally put camera in, but all was repaired at no charge to me in under a couple hours. have been to service dept. a few times now and every time has been a pleasant visit ! More

Takes a long time, There should be a 'Maybe' button I had my Jeep serviced there. This was the 2nd time I came there for the same problem. This time they found the issue. They said the work would be com I had my Jeep serviced there. This was the 2nd time I came there for the same problem. This time they found the issue. They said the work would be completed in 2 days, it took over 2 weeks. After some questions about the Rental car situation, Brian made sure that I wouldn't be responsible for something that wasn't my fault. Otherwise, I would have been livid. After getting the Jeep back, I still felt something was wrong. I took it to a local mechanic, and they found that something wasn't tightened correctly around the sway bar. This is the 3rd time that my Jeep took far longer than it was supposed to, and the 2nd time that there was something still wrong when I got it back. They should mandate that mechanics test drive the vehicle before sending them back to the Service Managers. Brian made sure things were done right (from what he knew about), so that's why the rating wasn't lower. I'm questioning whether or not to go to a different dealership for my work from now on, as I have another Mopar vehicle as well. I would recommend increasing staffing and bring an Evaluator to explore and improve the Business Systems in the Service Department. More

GOOD FRIENDLY SERVICE ,, friendly service and no pushing to have more things done. my a/c stopped working for the 4th time. first two under warranty evaperator, the last t friendly service and no pushing to have more things done. my a/c stopped working for the 4th time. first two under warranty evaperator, the last time evaperator last out of my of pocket and i am sure the evaperator has died again.. i was told there is a water leak on right side of engine. i am sure number 1 freeze plug.is leaking and i think he said a couple of other things .we purchased our 2000 Durango sept 28th,1999. as of today it has 54869 odometer, More

Had my truck back 3 times for the same problem. I talked to the service manager about it no help. I think they were just throwing parts at it. to the service manager about it no help. I think they were just throwing parts at it. More

Very dishonest service dept and arrogant employees. Absolutely the worst service dept. I have ever dealt with. Management acts totally unprofessional and appear to take advantage of senior citizens by f Absolutely the worst service dept. I have ever dealt with. Management acts totally unprofessional and appear to take advantage of senior citizens by feeding you untruths and false promises. They cover up their mistakes and lie to you and then expect you to just take it. Only thing I can say good about this dealership is that the facility is gorgeous; just wish the employees ranked this high. I am in the market for a new vehicle but this place won't get anymore of my business. I might be a senior citizen but I won't sit still when someone is trying to rip me off! Prospective customers...BEWARE! More