Cape Coral Chrysler Dodge Jeep Ram

Great customer service. Joesph is very friendly, and will get the deal done for you. Service writer Javier is customer centric he truly is a great asset to your company. will get the deal done for you. Service writer Javier is customer centric he truly is a great asset to your company. More

On 7-10-20 @ 10:30 am. My first service was free! I was wearing a mask as was Jesus Rodriguez, all good. Why did I need to sign duplicate documents inside? Not Covid 19 cool. Some employees not masked? wearing a mask as was Jesus Rodriguez, all good. Why did I need to sign duplicate documents inside? Not Covid 19 cool. Some employees not masked? More

Our salesman was awesome The actual trade in/negotiation was good, our salesman was great..we weren't impressed with the pushy finance guy. They gave me a decent price on my The actual trade in/negotiation was good, our salesman was great..we weren't impressed with the pushy finance guy. They gave me a decent price on my trade in. More

I appreciate a dealership that deals fairly with its customers. The purchase of my vehicle went smoothly without any games being played. So refreshing. Rafael was a pleasure to work with. He was profes customers. The purchase of my vehicle went smoothly without any games being played. So refreshing. Rafael was a pleasure to work with. He was professional and had a great personality. It was my pleasure dealing with him. I will highly recommend this dealership to anyone looking for a new vehicle. Thank you. More

I had a great experience with Cape Coral Chrysler Dodge Ram jeep Jorge did an excellent job and getting me in the vehicle I needed and got Jay involved to give me the best price I can get anywhere my whole Ram jeep Jorge did an excellent job and getting me in the vehicle I needed and got Jay involved to give me the best price I can get anywhere my whole family has bought vehicles from this company and I will always recommend them More

Doy las gracias a todos los k hicieron posible durante mi presencia en este dealer la compra de este van k lo nesecitaba para poder trabajar presencia en este dealer la compra de este van k lo nesecitaba para poder trabajar More

From the car wash to the finance manager to the managing partner we love CCCDJR ! We bought our daughter a new Jeep last July then we bought the managing partner’s (Jay Ganzi) Longhorn that he was driving! partner we love CCCDJR ! We bought our daughter a new Jeep last July then we bought the managing partner’s (Jay Ganzi) Longhorn that he was driving! The following weekend I bought a new Ram 2500 ! The staff and salesman (Rafael Moreno) found my truck at one of their sister stores from the East Coast . Their service is unbeatable ! More

I brought my Jeep to Cape Coral Jeep and Chrysler to because my Service Tire Pressure System warning was on. My dash showed my left front tire wasn’t showing a pressure. After being charged a 148.00 dia because my Service Tire Pressure System warning was on. My dash showed my left front tire wasn’t showing a pressure. After being charged a 148.00 diagnostic charge for something I knew was wrong they attempted to repair it. I got my car back and left to go home . I went two miles and the warning came back on. They then said another sensor failed. They said it was repaired. I left again and got one mile down the road and the warning came on again. I brought right back . They then said the fourth sensor went bad and said they replaced it . ( supposedly) I left , went one mile down the road and the warning came in again. They they said that that the sensor monitor was bad and had to be replaced . I was given a loaner and asked to come back the next day so the sensor monitor could be replaced. The car was there all day and I had to call to see about the progress. When I called they said the wrong part was ordered and I had to come back when the right part came in. Two weeks later they called to bring the car in to be repaired. I was given a loaner and was told I would be called back. I had to call again and was told the new part was faulty!!!! I was then told that a new part had to be ordered and that the service department would confer with the Chrysler service to see how to repair it !! When I left I was told that I would receive a phone call when the new part was in and never got a call back. So in total I spent 6 trips, 468.00 and my warning is still on . I walked back to the service area and saw three mechanics on a golf cart riding around the shop. Very unorganized and unprofessional. Worst service department I’ve ever had to deal with. More

My guy was on point. No pushing or haggling, just facts with a good personality. Very knowledgeable team and the environment seemed to exude good culture and excellent customer care. I will be referr with a good personality. Very knowledgeable team and the environment seemed to exude good culture and excellent customer care. I will be referring this dealership to friends, family and colleagues. Thanks again and stay safe! More

Room for improvement Although the salesperson was quite competent and actually knew the vehicle he was selling it took 5 hours in the dealership to buy a vehicle. Most of Although the salesperson was quite competent and actually knew the vehicle he was selling it took 5 hours in the dealership to buy a vehicle. Most of that time was spent waiting! Apparently 20+ sales people only have one printer, walk across the showroom constantly and wait at the printer for their documents. I even sarcastically mentioned that the salesman should be paid by the mile. At least half of the time could be spared with better organization of the process. Didn’t meet Jay contrary to the advertising. I appreciate the free car wash service offered. It’s done very conscientiously and professional. More