Cape Coral Chrysler Dodge Jeep Ram

Quick Service Car had to go in for a recall. They told me it would be 2 hours. The car was ready in 1 hour. Very friendly and explained everything. Facility is new Car had to go in for a recall. They told me it would be 2 hours. The car was ready in 1 hour. Very friendly and explained everything. Facility is new and clean. More

Awesomeness I had the privilege of working with Chris on July 1st and the evening 2 possibly purchase a used truck. Fortunately and unfortunately the following da I had the privilege of working with Chris on July 1st and the evening 2 possibly purchase a used truck. Fortunately and unfortunately the following day I work with Matt on the sales floor due to Chris was not in yet. Working with Matt I was able to settle on a 2006 Dodge 2500 from the used wholesale. My experience from the night before to the end of my sale on July 2nd was fantastic. They even took the liberty of working with me for the price they gave me a fantastic deal and making sure my vehicle is in full safety before it left their lot. Can't thank the team enough will definitely be looking to work with them again in the future. All goes well my wife's next vehicle will be coming from the same place. Thank you again for the awesome team and awesome help. More

One of the purchasers of two vehicle on a new truck and Jeep We are very pleased with the service by Jay, Paige, Leon, and the finance man who I forgot his name, sorry, we are happy with the service, knowledge, We are very pleased with the service by Jay, Paige, Leon, and the finance man who I forgot his name, sorry, we are happy with the service, knowledge, and courteous manner which we were treated. Also forgot to mention on the last review on the Jeep moments ago.. there were a coupleof guys from that may have been from the service dept... Thank you again Coles More

Worst (car buying) experience of my life No issues with the salesman, Matthew Berkowitz. He seems like a honest guy. I looked at two different RAM pick-up trucks and chose one. My problem sta No issues with the salesman, Matthew Berkowitz. He seems like a honest guy. I looked at two different RAM pick-up trucks and chose one. My problem started when the new car manager, Martin, got involved. We had a difficult time coming to an agreement on price and trade, (I left the dealership twice). When we did come to an agreement and I came in to finalize the purchase, I found out the manager had been negotiating on the wrong vehicle. The vehicle he was running numbers on was over $600.00 more than the vehicle I was buying. It took far longer than expected to re due the paperwork which I did not see until I was in the finance managers office. I expected a lowering of the price due to the vehicle mix-up but it was unclear whether there was actually a price adjustment. I found out after closing that there had not been an adjustment. The finance manager, Jake, was given the wrong information by the new car manager concerning the names on the title so the paperwork had to be redone again. Jake was very high pressure concerning the purchase of an extended warranty even though I told him several times that I was not interested but he would not stop with the sales pitch. I was very frustrated at this point and wish have walked out of the dealership. After all paperwork was finalized I was told that I did not finance enough to qualify for the rebates I was about $4.00 short of the $7500.00 required finance amount. At this point Jack told me instead of redoing the paperwork a third time he would give me a service agreement that would cover the finance amount. I agreed and found out when I went over the paperwork at home that he had charged me $122.00 for the maintenance agreement he said he had given me. I have mentioned only two or three issues I had during this process. There were several more minor ones. When I was contacted by the salesman and internet sales after the purchase They told me that I would be contacted by a manager. That call has not come so I have my answer. I have purchased four vehicles in the last five years and probably 25 others in my lifetime. I have never had a car buying experience as bad as this one.I would not recommend this dealer to anyone I know and have had to opportunity to tell several friends about my experience here. More

Yearly check up The service center was great. Had my car in and out in no time. The only complaint I have with the car dealership is they sell you a new car without a The service center was great. Had my car in and out in no time. The only complaint I have with the car dealership is they sell you a new car without a spare tire, not even a doughnut. Not all brands, but the Cherokee 2019. If I want to get a spare tire,I have to pay over $400.00. Just not fair. More

Excellent service The service dept lady Rebecca was great. Very friendly. I wanted a oil monitor program. They we're very accommodating when I missed my earlier appo The service dept lady Rebecca was great. Very friendly. I wanted a oil monitor program. They we're very accommodating when I missed my earlier appointment for that same day. More

Great service Thank you Dan Smith! We were forced to go to the FT myers competitor to have some warranty work done. By the time I left I was so disgusted with h Thank you Dan Smith! We were forced to go to the FT myers competitor to have some warranty work done. By the time I left I was so disgusted with how they ran their business, I swore I’d never go back! It’s about an hour drive from my home to CC Jeep. And it’s 100 percent worth it! Dan Smith was extremely professional and courteous! Luckily, there was no issue but if there had been, I would’ve felt totally comfortable with his recommendations for my daughters Jeep! More

disappointed it was the simple things, not sure they used the oil type requested, claimed they would wash the truck when finished, did not happen. left the plastic it was the simple things, not sure they used the oil type requested, claimed they would wash the truck when finished, did not happen. left the plastic seat cover and floor matt in the vehicle. no convinces for the waiting customers. compared to other dealers waiting areas it was just disappointing for the first of many visit to the location. More

Oil change Had a oil change for my Jeep Was able to use 21.99 coupon that was sent to my phone. They also sent me a email telling me it was due for device whic Had a oil change for my Jeep Was able to use 21.99 coupon that was sent to my phone. They also sent me a email telling me it was due for device which I was unaware of... More

Excellent service Giankarlo Serrano is the man. He kept it down to earth. No hassle, no BS. Will definitely look for him when I’m ready to commit to my new Jeep. Don’t Giankarlo Serrano is the man. He kept it down to earth. No hassle, no BS. Will definitely look for him when I’m ready to commit to my new Jeep. Don’t hesitate to find him when you stop in to Cape Coral CDJR. More