Cape Coral Chrysler Dodge Jeep Ram

Excellent work Ethics and Repair Had SES light energized on instrument panel of 2010 Jeep Wrangler Sahara with 88k miles. Results of diagnosis indicated that the issue was emissions Had SES light energized on instrument panel of 2010 Jeep Wrangler Sahara with 88k miles. Results of diagnosis indicated that the issue was emissions related. Turned out to be several issues the worst being the replacement of the fuel tank due to a faulty valve. Becky or service consultant did a day job at keeping me informed of the progress. This was my first problem with this Jeep and am truly grateful for the lifetime warranty. More

Absolutely worst experience ever I dropped of my 2017 Jeep Wrangler off to this dealership for several issues. The main issue was for the failure of my soft top. I have only taken dow I dropped of my 2017 Jeep Wrangler off to this dealership for several issues. The main issue was for the failure of my soft top. I have only taken down the soft top twice with my wife's assistance. The back bolts that hold the top to the cage broke as well as some other part within the too. They will not cover under warranty due to it being broke. My jeep only has 17k miles. They said the had to retap the bolts to be able to put new ones in at a cost of 250.00. once this was done they would be able to see if the top would be covered under warranty if so than the cost to do the bolts would be too. Well of coarse nothing was covered. I went to pay my 250 but now it was 303.00 they charged 39.50 for misc fees. Plus tax on service rate misc fees and parts. I asked what misc fees was and was told it was for there service work uniforms and disposal fees. Hmmm Work uniforms that's a cost within charges u pay to have work done not extra also what the heck did they dispose of nothing. This dealership is a fraud a joke and absolutely the worst I have ever dealt with I GIVE THEM ZERO STARS. More

Outstanding Experience The entire process from start to finish was seamless. Carlos was a consummate professional who was honest, knowledgeable and fair. He went above and b The entire process from start to finish was seamless. Carlos was a consummate professional who was honest, knowledgeable and fair. He went above and beyond to solidify the deal and we would highly recommend this dealership and Carlos! More

New Dealership in Cape Coral Very good pricing, timely service and a complimentary car wash . I was very pleased. This area was in desperate need of a good Chrysler dealership. Very good pricing, timely service and a complimentary car wash . I was very pleased. This area was in desperate need of a good Chrysler dealership. More

Poor customer service in service I attempted to make a service appointment. The lady on the phone stated no appointments for 2 1/2 weeks. Stated if I was concerned I could just driv I attempted to make a service appointment. The lady on the phone stated no appointments for 2 1/2 weeks. Stated if I was concerned I could just drive in without an sppointment. So I arrived at 6:45 am the next morning. I was told “you can leave it here for the next day or two and I’ll try to get to it”. No offer for loaner car, nothing. I left. I attempted to call and make an appointment when I got home. Someone kept taking my name and number and said they would call me back. Nothing. So I called Galeana and within 5 minutes I had an appointment for the following week. I have driven into galeana several times without an appointment and was NEVER turned away. I was happy about getting a Jeep dealer in the Cape so I wouldn’t have to drive so far. But if this is the way they do business- I’ll drive to Galeana in Fort Myers. More

Friendly and efficient while keeping their time commitment This is a new dealership that treated me like they were experienced and I was very valuable. The waiting areas are great. There is an area with a tv This is a new dealership that treated me like they were experienced and I was very valuable. The waiting areas are great. There is an area with a tv and books for kids, another with power for people who need to work while they wait plus another tv area and sitting groups. Andrew was my service technician and he was great. I would recommend him to everyone. Carlos De Los Santos answered my questions about new vehicles and showed me a couple without any pressure. I had told him it was for a family member not me but he took the time to give me information without high pressure. Glad to have this group in the Cape. More

First class! Great personal sevice and vehicle service. Dealership is gorgeous, with more to see than I had time for. My go to dealership, without the drive to Great personal sevice and vehicle service. Dealership is gorgeous, with more to see than I had time for. My go to dealership, without the drive to Labelle. Would not consider the Ft Myers dealership, due to shabby service and personnel. Glad to have them to service my RAM Ecodiesel Larime if required. More

What I wanted Brian work hard in getting me what I wanted and has followed up with me making sure everything is right with my car and the functionality of the nav s Brian work hard in getting me what I wanted and has followed up with me making sure everything is right with my car and the functionality of the nav system More

Routine Maintenance I visited Cape Coral Chrysler shortly after opening for routine maintenance. I was impressed with the service check-in (which is far better laid out c I visited Cape Coral Chrysler shortly after opening for routine maintenance. I was impressed with the service check-in (which is far better laid out compared the dealership in Fort Myers). My Service Advisor was Matt who was very professional and excellent about updating me on progress, etc while I waited. Waiting area and overall dealership facility is the nicest I have ever seen. The vehicle I was servicing is 13 years old so I appreciated Matt giving me a heads-up on a couple things to keep an eye on but was grateful he did not try to push extra services that visit. They seem to have high standards and should do well in Cape Coral should they maintain this benchmark. More

Oil change Great new place. Service representatives were very friendly and helpful. Sales staff was very friendly as well. Service facilities were amazing. So ni Great new place. Service representatives were very friendly and helpful. Sales staff was very friendly as well. Service facilities were amazing. So nice to have a better option in town. More